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Patient Liaison Officer
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Customer Liaison Officer
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Community Resilience Liaison Officer - Solihull, West Midlands, United Kingdom - Almshouses
Description
We are a successful, long-established Charity looking for a part time Liaison Officer to act as a first point of contact & support for residents and to assist with the day-to-day running of the Almshouses.
Our history as an Almshouse Charity dates back to 1935 and we have 40 properties on our sites in Tilehouse Green Lane and Widney Road, Knowle, Solihull.
You should have a genuine interest in people, housing and in making a positive contribution to helping develop a thriving, supportive, and friendly environment.
You will be a strong team player and be able to take the lead on some tasks including helping the residents organise events.
You will have a can-do attitude and be able to work alone or in a team, using your initiative for problem-solving.
You should live in/close to the Solihull area.Ideally you will have good English, numeracy, and communication skills.
Ideally you will be IT literate and able to work with Microsoft applications.
You will be key to providing support and assistance to residents, helping to ensure their well-being and comfort and promoting independence through communication with their families, community engagement and involvement in activities and events when on duty.
Your hours of work are 10am to 2pm, Monday to Friday. (Develop and maintain positive relationships with residents, staff, contractors and the charity's trustees.Keep clean and tidy the communal hall, kitchen, guest room and all other common areas as necessary and ensure the proper running of these areas.
Be involved with some health and safety and fire safety procedures and records.Occasional additional hours may be required for residents' activities.
In return for your hard work and commitment, we offer a benefits package which includes:
Annual leave allowance of 20 days per year, excluding statutory bank holidays
Annual salary £25,350, (full time equivalent based on £13 per hour) and cost of living review