Customer Services Manager - Oldham, United Kingdom - Recruitment Solutions (North West) Ltd

Recruitment Solutions (North West) Ltd
Recruitment Solutions (North West) Ltd
Verified Company
Oldham, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Oldham - parking on site

Paying up to £40,000 plus bonuses and excellent benefits - making an excellent package

Consultants - Karen Reynolds & Sheila McQuillam

Our client is a multinational business with a multimillion-pound turnover.

This is the Sales and Manufacturing Hub for the UK - designing, producing, and selling technical components to incredibly high standards.


The Customer Services Manager will relate to and communicate with all parties including internal stakeholders from Sales to Distribution and externally with customers and carriers.


You will be:

  • Managing your team from recruitment to appraisal to work allocation and training
  • Acting as the senior point of contact for enquiries and their resolution from all internal interested parties and particularly Sales
  • Sorting out and managing issues such as compliance concerning TOB, prices and customer queries
  • Reporting on activities and outcomes to the Regional Manager
  • Working with the CRM system and Excel to produce reports

You will need to bring:

  • Confidence and drive
  • Ability to communicate positively at all levels
  • Past team supervision and management
  • A passion for excellent service delivery
Please send us your CV - we regret that only shortlisted applicants will be contacted.
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