Hotel Receptionist - Derry, United Kingdom - Waterfoot Hotel

Waterfoot Hotel

Verified Company

Derry, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

JOB TITLE:
Receptionist

RESPONSIBLE FOR:

Providing a friendly, efficient, professional, personalized service and product to all our customers as direct by Management and in accordance with health, hygiene & safety legislation and customer care policies.

MAIN DUTIES:

To maintain the standard of hygiene, presentation, cleanliness and maintenance of the reception area and associated areas at all times.
To have an in depth working knowledge of all front office procedures, including the computer system, switchboard, reservations and housekeeping procedure.
To communicate effectively with all departments, managers and team members with accurate information.
To participate in all training sessions and procedures as provided by the company and management.
To ensure that reasonable care is taken for the Health & Safety for yourself, other employees. Customers and any other persons on the premises.
To ensure customer care policies of the unit are always maintained and to anticipate the needs of the customers.
To ensure receptionist duty list is completed on all shifts
To carry out a reception handover to team members at the end of all shifts
To operate within guidelines of consumer and licensing legislation
To ensure the security of all forms of monies on the premises including the proper and honest use of all cash/till machines, petty cash floats, currency exchange and credit card machine