2nd Line IT Support Engineer - Barnet, United Kingdom - ITSS Recruitment Ltd

Tom O´Connor

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2nd Line IT Support Engineer - Up to 45K - New Barnet

An exciting new opportunity has become available for a 2nd Line IT Support Engineer within a Microsoft focused Managed Service Provider (MSP) in New Barnet.

We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. There is ample opportunity for career progression with the company thriving and experiencing expansion over the last 18 months.

2nd Line IT Support Engineer experience:

  • Windows Server 2008/2012/201
  • Azure
  • Azure
Active Directory

  • Migrations and Installations
  • Microsoft Intune and Auto Pilot
  • Microsoft SharePoint Online
  • Exchange2007/2010/2013/2016 Server
  • Active Directory, DNS, DHCP and Group Policies
  • Multi-Site VPN and connectivity solutions
  • Networking & Wi-Fi Infrastructure experience
  • Server Virtualisation experience
  • Security, 2FA & Firewalling
  • Backup/DR troubleshooting & management
  • Dell & HP hardware troubleshooting
  • Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
  • Experience working within a Managed Service provider
We are not expecting the 2nd Line IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.

The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.

You will be self motivated 2nd Line IT Support Engineer, a good communicator and have a natural desire to create an fluid environment.

The successful 2nd Line IT Support Engineer should have strong problem solving abilities, organisational skills and the abilityto work as part of a team.


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