Experienced Retail Manageress - London, United Kingdom - Ruby Magpie

Description

Job Description We are recruiting for our client, a leading but growing luxury outdoor/performance brand, based in London with hybrid working.

They are looking for an exceptional retail manager to lead the daily operations of their flagship store. The successful individual needs to be able to communicate both the luxury and performance aspects of the brand.

The successful candidate will play a pivotal role in ensuring the store's success across the following parameters:
Creating and delivering an exceptional brand experience.
Sharing expert knowledge in the outdoors and extreme travel
Sales of company products and expedition experiences
Driving reach and customer traffic through local marketing

Recruiting, training, supervising and appraising staff
Co-ordinating in-store events
Maintaining statistical and financial records
Dealing with customer service queries and complaints
Maximising profitability and setting/meeting sales targets, including motivating staff to do so
Retail sales
Familiar / experienced with outdoor experiences, travel and adventure
Familiar with technical apparel / materials / construction / performance
Experienced with high quality brand activation and presentational standards