School Travel Assistant - Southampton, United Kingdom - Southampton City Council

    Southampton City Council
    Southampton City Council Southampton, United Kingdom

    Found in: Talent UK C2 - 2 weeks ago

    Default job background
    Full time / Part time
    Description

    Why Work for us: Employee benefits )

    You will update the school travel database and liaise with internal/external stakeholders such as Children's Services, Health and Safety, Procurement, schools, colleges, parents/carers, and a range of other agencies.

    You will play a key administrative role in supporting activities for the operational provision for the School Travel Service.

    For this interesting role you will need to have:

  • Organisational skills with attention to detail and high levels of concentration to prioritize workload and to provide a high level of service.
  • Interpersonal and communication skills to develop and maintain effective working relationships with team members, customers, schools and other agencies in a courteous and helpful way and deal with difficult customers.
  • Problem solving and negotiation skills to overcome a variety of difficult situations in a practical and timely manner.
  • Planning skills to ensure appropriate arrangements are in place for the short and medium term.
  • Energy, enthusiasm and be self motivated
  • IT skills – experience of using IT systems e.g. Microsoft Office Suite and databases.
  • Participate in an office cover rota which involves working some early starts and some late finishes.
  • Working pattern: 18.50 hours per week, Wednesday half day approximately , Thursday and Friday 7.4 hours per day.
  • It is usual for successful candidates to start at the bottom of the pay grade.