Administration Officer - Caernarfon, United Kingdom - HM Courts and Tribunals Service
Description
Details:
Reference number:
Salary:
- £22,940
- A Civil Service Pension with an average employer contribution of 27%
Job grade: - Administrative Officer
- AO
Contract type: - Fixed term
- Loan
Length of employment: - For a period of up to 6 months
Type of role: - Operational Delivery
Working pattern: - Flexible working, Fulltime, Job share, Parttime
Number of jobs available: - 1Contents
About the job
Benefits:
Things you need to know
Location
- This position is based at CAERNARFON CRIMINAL JUSTICE CENTRE CAERNARFON, LL55 2DFAbout the job
Job summary:
- Please refer to job description
Job description:
Proud to serve. Proud to keep justice going.
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales.
We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice.
If you are interested in developing a career with a real purpose, please apply.Your role
Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work.
You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.
You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include:- Preparing papers and files for court, tribunals, hearings and meetings
- Creating and updating records on our inhouse computer system and data input
- Resulting courts accurately, interpreting accurately the information required on a court file.
- Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
- Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
- Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations
Your skills and experience
- Friendly and approachable manner with excellent customer service skills.
- Ability to multitask, whilst working in a fastpaced environment.
- Good written and verbal communication skills.
- IT proficient with the ability to learn and adapt to different technologies and software
- Excellent organisational skills.
Further details:
Minimum part time hours we can consider will be twenty-two per week.
Fixed Term Appointments (FTA) on Promotion
Loans
For a full job description, please see the supporting document in the advert below before applying.
Person specification:
- Please refer to job description
Behaviours:
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Benefits:
- Alongside your salary of £22,940, HM Courts and Tribunals Service contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance
Selection process details:
- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
- Feedback will only be provided if you attend an interview or assessment.
Security:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks
Nationality requirements:
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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