Services Coordinator - Oxford, United Kingdom - Oxford Summer Courses

Oxford Summer Courses
Oxford Summer Courses
Verified Company
Oxford, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Published at:
Oxford Summer Courses, a Bridgemark company


Oxford Summer Courses is part of Bridgemark Education, founded by two school friends and Oxford graduates who wanted to open up exceptional educational journeys to more people.

In 2021 we ran COVID-compliant in-person courses. Our approach is based on interactive teaching, growth mindsets, small group learning, and tutor autonomy.

We channel our passion into making a positive impact on our surroundings whether that be our students, the wider community or the environment.

Applications are open for 2023 courses.


Job Description:


  • Job Title:
Services Coordinator

  • Location:
Oxford

  • Reports to:

Reports to you:

Pay rate:
£24,038

  • Contract type:
Full Time, Fixed Term Contract

Main duties and responsibilities


We are recruiting for an outstanding professional with a focus on customer success, an eye for detail and service excellence to join our fast-growing company.

You'll join our team on a full time, fixed term basis to provide key services to motivated students who are attending our high quality residential summer courses in Oxford, Cambridge and London.


You will work within our Service Delivery team to help deliver a range of services to ensure students have an excellent experience on our courses.


Main Duties

  • Monitor the Services Inbox and ensure timely responses to all queries
  • Help deliver smooth and efficient airport transfers
  • Assist team with student arrivals and departures
  • Maintain relevant policies, FAQ and T&Cs

Practical details

  • Start date: Feb/Mar
  • Location:
Oxford (we are an office-based team) with regular visits to the course locations during the summer

  • Contract type:
Full time, Feb/Mar to Aug, working on Sun for airport transfers with day off in the week

  • Salary: £24,038
Person specification


Who are we looking for (essential):

  • Attention to detail
  • Friendly and engaging with a strong work ethic; a team player with high standards
  • Strong organisational and task management skills
  • A strong and diplomatic written and verbal communicator
  • Excellent IT proficiency including Excel and/or Google sheets

Who are we looking for (desirable):

  • Experience in a similar administration role
  • Proficiency with Salesforce or experience with other CRM systems
  • Proficiency with collaborative tools like Google Suite, Slack, and Zoom

What is in it for you:

  • Training and professional development
  • Flexible working and Hybrid Working arrangements
  • 25 days annual leave (prorated)
  • Working with a company that focuses on promoting an excellent culture
Selection process

**Application Details
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