Pre-Contract Manager - Hatfield, United Kingdom - RTP Selection

Description

Key Role Requirements

• Minimum of 2 years working in in a similar role preferably within the construction industry and/or B2B. Contract selling and tender management experience would be advantageous.
• Excellent communication skills both written and verbal.
• Able to demonstrate ability to meet and exceed sales targets.
• Good Pipeline Management skills.
• Familiar with CRM systems and how they assist to drive performance.
• Good numerical and commercial awareness, result driven and focused.
• Excellent organisation, time management and planning skills.
• Strong IT and literacy skills with working knowledge of Microsoft Outlook, Word and Excel
• Ability to work on own initiative and as part of a team.
• Full and valid UK Driving Licence.
• Customer focused, respectful and a preparedness to go above & beyond.
• Ability and commitment to develop skills to understand our systems and controls.
• Self-disciplined, presentable, responsible and accountable.

Key Responsibilities

• Actively produce sales orders from both existing and new clients, within company Key Performance Indicators (KPI), objectives and targets.
• Develop strong relationships with existing customer/client base through regular follow-up and nurturing, to maximise their repeat business opportunities.
• Improve customer loyalty through fanatical customer service.
• Manage a sales pipeline to ensure sales targets are met, driving the right activity for the right results.
• Research and undertake new business development for the business area in question.
• Provide sales analysis, weekly reporting and account planning.
• Manage activity levels to ensure that key objectives are achieved. This may include daily calls and/or F2F, Zoom/Teams appointments.
• Represent high standards of professionalism and exceptional customer care.
• Maintain existing Customer Relation Management system and update/review when necessary.
• Process orders promptly and coordinate handover meetings with relevant parties.
• Provide a clear, precise and understandable of the project requirements to operations, coordinating jointly where needed for Pre-Start meetings etc.
• Liaise with other departments both internally and externally such as Estimating, Pre-Contract Support, Finance, Marketing etc.