Client Service Administrator - Bristol, United Kingdom - eXPD8 Field Marketing
Description
Are you an experienced administrator, with an eye for detail? Then keep reading because we've got the ideal role for those with advanced MS Excel Skills and Process Management ability to join our Client Services family
in Bristol 2-3 days a week, with Home-based flexibility the remaining days.
What's the role purpose?
As a Client Services Account Administrator, you will provide top notch admin support to the Client Services team to make our clients activities and campaigns come alive.
You'll be process orientated, proficient with Microsoft Word, Excel and PowerPoint, and a can-do attitude.You will be supporting to ensure our merchandisers in the field have all the information they need to do a great job for our clients - Including, reviewing date & collating reports, writing visit briefs, instructions & questionnaires, and being first point of contact for resolving merchandiser queries.
What we're looking for?
- You will be Bristol based, 23 days in our Central Office
- Confident in picking up the phone and talking to merchandisers and clients
- A natural finisher who doesn't leave things to the last minute
- Great communicator
- Excellent written and verbal communication skills
- Proficient user of MS Excel skills, including PivotTables, VLOOKUP and/or INDEX/MATCH
- Interest in retail and the inner workings of how best to get instore displays looking great
- What will you do?
- Deal with queries from our field team promptly and accurately
- Pull data into bespoke client reports ensuring data accuracy and the best result we can achieve.
- Be a problem solver spot the issues and drive solutions.
- Write detailed instructions for the field team for the activity.
- Write and load questionnaires for activities to make sure we collect the right data for our clients.
What we'll give you
- Salary up to £22,500 (dependant on experience)
- Health Cash plan (dental, eye test, physio, 24hour phone GP, counselling etc)
- GroceryAid
- Welfare support
- Never work on your eXPD8 birthday
- Buy and sell holiday
- Life Insurance
Who are we?
eXPD8 Field Marketing are a provider of retail support services to some of the most well-known brands in the world such as Sony, 3M, Proctor & Gamble, L'Oreal and many more.
Our goal is to make our clients marketing campaigns come to life in store - ensuring the stock and marketing materials are displayed and engaging to make customers buy products.
We have over 2,500 merchandisers in the field team across who are delivering the clients vision into stores in every postcode in the UK.
eXPD8 delivering excellence first time... every time.IND1
Job Types:
Full-time, Permanent
Salary:
£21,000.00-£22,500.00 per year
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