Tour Leader Co-ordinator - Birmingham, United Kingdom - Succeed Recruitment Solutions

Succeed Recruitment Solutions
Succeed Recruitment Solutions
Verified Company
Birmingham, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We have a brand new, fabulous opportunity for a travel industry professional to join a growing, Birmingham based Tour Operator as a Tour Leader Co-ordinator.


This is a full-time, key role which will involve building and managing relationships with existing tours leaders, in addition to successfully recruiting new tour leaders to join our client's team of fantastic individuals who host their holidays.

It willalso involve overseeing the smooth-running of the operation with specific responsibility for assigning tours, providing an exemplary pre and post-trip service to the tour leaders and maintaining professional working relationships with them and other membersof the team.


The role will involve a considerable amount of UK and overseas travel (likely one week every other month during Apr - Oct) with the rest of the time split between their smart Birmingham office and from home.


Role of Tour Leader Co-ordinator:


  • To manage the trip allocations for all Tour Leaders
  • To support existing Tour Leaders, in addition to;
  • Actively recruit new Tour Leaders to the business
  • Provide ongoing training support to all Tour Leaders
  • Monitor performance and nurture the talented to support growth
  • Regular travel (both overseas & UK) will be required to monitor the performance of the Tour Leaders
  • Feeding back and liaising with both the Operations and Product team on improvements, and future tour initiatives
  • Assist with any travel arrangements
  • Approve all trip expenses
  • Play a role in building our client's brand awareness

Skills required for the role:


  • Travel industry experience**:
- essential**:


  • Excellent interpersonal communication skills
  • High level of professionalism
  • Able to work independently
  • Must be available to work outside of normal office hours on a rostered basis
  • Strong problemsolving capabilities
  • Excellent organisation and time management skills
  • An ability to work effectively under pressure
  • Succeed Recruitment Solutions for the best Travel jobs, Multilingual jobs and Contact Centre jobs_
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