- Direct line management supervision of EAs and Pas in the trust secretariat team.
- Act as the primary point of contact for inquiries that would typically be directed to the Deputy Chief Executive Officer, effectively addressing highly intricate queries, managing challenging stakeholders, and receiving and handling confidential information with the utmost discretion.
- Demonstrate proactive decision-making and discretion when engaging with external stakeholders, personally addressing specific inquiries as needed and guiding internal team members as appropriate
- Forge productive and collaborative partnerships with fellow Executive Assistants within the Trust and affiliated organisations.
- Educated to degree level or demonstrable equivalent experience.
- NVQ L4 business and administration
- Experience of administering Board level committees, including agenda setting, Board pack paper preparation and minute taking
- Experience in communications and stakeholder management
- Comprehensive knowledge of project management and/or health information systems development
- Previous experience of working in the NHS or public sector
- Experience of working within or alongside a mental health service provider
Senior Executive Assistant - Norwich, United Kingdom - Norfolk & Suffolk Foundation NHS Trust
Description
Job summary
An exciting opportunity awaits for a dynamic individual to become an integral part of the executive assistant team at Norfolk and Suffolk Foundation Trust. In this role, as the Senior Executive Assistant to the Deputy CEO, you'll be entrusted with providing vital support to the Deputy Chief Executive Officer (CEO). Your responsibilities will encompass a wide array of tasks, including but not limited to overseeing a team of executive assistants and personal assistants, serving as the primary liaison for both internal and external stakeholders, and navigating a fast-paced, high-pressure environment with skills and flexibility.
In this position, you'll be at the heart of ensuring the Deputy CEO's office runs seamlessly. From organising their schedule and arranging important meetings to handling sensitive issues and inquiries, your role will be crucial in keeping operations smooth and efficient. Your attention to detail will be paramount as you gather and organise documents and correspondence to ensure the Deputy CEO is always well-prepared and informed.
Collaboration will be key as you work closely with colleagues across the organisation to streamline processes and maintain high standards of work. Skill in managing Trust systems like Oracle, e-expenses, and ESR will be essential, and you'll need to uphold strict standards of Information Governance and IT Security at all times.
Main duties of the job
About us
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Job descriptionJob responsibilities
Person SpecificationQualifications
Essential
Experience
Essential
Desirable