Sales Support - Irlam, United Kingdom - Page Personnel - UK
Description
Basic salary of £25,000 with £3k annual bonus- Permanent fulltime with shift pattern flexibility
About Our Client:
Our client is a well-established entity in the manufacturing industry, boasting a large team of dedicated professionals.
Their commitment to delivering quality products and exceptional customer service has earned them a significant market share within the sector.
Their reach spans across the country, Europe, America and Asia. With this, you will be tasked to service a diverse range of customers and representatives on a high-volume basis.Key responsibilities:
- Manage and maintain client relationships
- Identify and resolve customer issues promptly
- Swiftly and precisely inputting received orders into our system
- Provide exceptional customer service to maintain and strengthen customer relationships
- Support the sales team by processing orders and tracking deliveries
- Coordinate with other departments to resolve customer issues promptly
- Update and maintain customer databases
- Generate sales reports as required
- Liaise with the sales team to support the development of sales strategies
- Assist in the development and implementation of customer service policies
The Successful Applicant:
A successful should have:
- A strong commitment to customer service excellence
- Experience in a customer service role within the manufacturing industry
- Previous sales experience in upselling, business development or prospecting
- Proficiency in using customer relationship management software
- Excellent communication and interpersonal skills
- Ability to work collaboratively with a team
- Strong problemsolving skills and the ability to handle customer complaints
- Knowledge of the industrial / manufacturing sector
What's on Offer:
- A competitive annual salary of £25,000 + 3k annual bonus
- An inclusive and supportive company culture
- Extensive onboarding and platform system training
- Potential for growth and professional development
- Numerous professional opportunities into crosssales or other departments
- Salary increase upon yearly review
- Flexible working patterns
- Mon-Fri 40hr working week
- Contact
- Callum Crawford
- Quote job ref
- JN
- Phone number
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