Showroom Manager - Walton-on-Thames, Surrey, United Kingdom - Bridgman

Description

Bridgman is a leading quality, luxury furniture retailer with a 45-year heritage in British design.

Bridgman's vision is to move away from solely garden furniture but create a presence within and around the home year-round.

Working independently, the Showroom Manager is responsible for the daily operations of the showroom, upholding Bridgman's standards and ensuring that each customer visiting our showroom enjoys a 5-star experience.

Also situated within the showrooms is a concession, Snug Furniture Limited, and the showroom manager will additionally interact and close sales with these customers.

Location:
Walton-on-ThamesContract: Permanent, Full-time


OTE:
£45k + (this includes a base, plus commission) Benefits include a Competitive Base Salary, Perks at Work, 31 Days of Holiday, and Pension

Key responsibilities:
Reporting to and working with the regional showroom managerDelivering excellent customer serviceManaging an end-to-end sales processComplete daily and weekly reports, along with ad-hoc reports when requiredLead Generation - contacting warm leads 3 times a dayKeeping an in-depth knowledge of Bridgman's productsUpselling key items to customersResolving customer queries and issuesKeeping in communication with the head officeLiaising with key stakeholders within the businessTracking and reporting the showroom's sales figuresManaging the showroom's space and visual merchandisingProfessional retail experience in a similar positionApproachable and a role model who leads by example, encourages teamwork, and fosters a positive attitude and atmosphere in the workplaceA brand ambassador with in-depth product knowledgeBe a keyholder (Opening and closing the showroom)Other ad-hoc duties include maintaining a clean, presentable showroom

Key Skills:

Experience managing a store independentlyLuxury sales experienceA passion for delivering exceptional customer serviceExcellent communication skillsWe believe the best team is a diverse team.

It's the diverse, kind, and inclusive workforce behind Bridgman that makes us so special. We are committed to being an equal opportunities workplace and employer, this commitment begins with our recruitment process.

We can assure all prospective applicants that they will not be discriminated against based on age, race, gender, religion, nationality, sexual orientation, gender identity, disability, or any other status protected by law.