Customer Assistant - Manchester, United Kingdom - CSP U.K. LTD
Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Assistant.As a Customer Assistant, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction.
This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.Responsibilities:
- Assist customers with their inquiries, concerns, and requests in a friendly and professional manner
- Provide product information and assist customers in making purchasing decisions
- Process customer orders accurately and efficiently
- Handle customer complaints or issues with patience and empathy, striving for resolutio
- Upsell products or services to customers when appropriate
- Collaborate with team members to achieve sales targets
Experience:
- Previous experience in customer service or retail is preferred but not required
- Excellent time management skills to prioritize tasks effectively
- Strong communication skills, both verbal and written
- Basic math skills for handling cash transactions accurately
- Organizational skills to maintain records and handle paperwork
Job Types:
Full-time, Permanent
Pay:
From £25,445.03 per year
Benefits:
- Company events
- Onsite parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location:
In person
Application deadline: 27/05/2024
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