Senior IT Analyst - Worcestershire, United Kingdom - Jonathan Lee Recruitment
Description
Senior IT AnalystSalary - £30,000 - £35,000
Location - Worcestershire
As the Senior IT Analyst you will be required to:
- Manage Incidents through to resolution.
- Manage Helpdesk priorities
- Maintain IT Infrastructure and network security across sites
- Manage desktops, servers, and infrastructure
- Administer and manage telephony systems (fixed line, data and mobile)
- Provide technical support, resolve complex issues, and provide solutions
- Be involved with Project planning, implementation, and support.
- Liaise with specialist organisations.
- A minimum of 5 year's experience in IT or IT Help-desk environment
- Strong 2nd line support experience (exposure to 3rd line would be an advantage)
- Windows 10/11, Microsoft 365, MS Teams
- Hyper V or VMware Admin
- Experience of Active Directory/Group policy/Exchange/SharePoint
- Support and troubleshooting of laptop/desktop devices
- Experience in an ITIL environment
- Excellent communication skills
In return for your experience, this Worcestershire based company will offer you:
- The opportunity to work in a highly technical environment.
- The opportunity to develop your career further.
- A salary of £30,000 £35,000 + benefits
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