Healthcare Assistant - Stockton-on-Tees, United Kingdom - Hartlepool & Stockton Health [H&SH]

    Hartlepool & Stockton Health [H&SH]
    Hartlepool & Stockton Health [H&SH] Stockton-on-Tees, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Alma Medical Centre is a GP Practice in central Stockton. We provide primary care services to our patient population.

    Working under the direct supervision of the Advanced Nurse Practitioner and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

    Main duties of the job

    To work closely with the Clinicians, Advanced Nurse Practitioner and Nursing team. Once competencies completed and signed off in each area you will be delivering:

    New patient health checks

    Hypertension monitoring BP

    24 hour BP

    ECG recording

    Chaperoning

    Phlebotomy

    B12

    Seasonal vaccines

    Dressings removal of sutures and clips

    Processing and management of laboratory samples requested by GPs/nurses

    Vaccine/cold chain storing monitoring and recording

    Surgical equipment and vaccine re-stocking and stock rotation

    Clearing and re-stocking consulting rooms

    Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations

    Assisting in the assessment and surveillance of patients health and well being including weight management

    Raising health awareness of health and well-being and how it can be promoted.

    About us

    We are a friendly supportive GP Practice in Stockton on Tees with over 11,000 patients. We are a training practice with a multidisciplinary team, including 4 GP partners, 3 salaried GPs, Advanced Nurse Practitioner, HCA and Social Prescriber. We have practice and pharmacy administrators and receptionists.

    We have good facilities and are located in a purpose-built facility, with staff parking. We are within walking distance to Stockton shopping centre.

    Job description

    Job responsibilities

    Work closely with Clinicians, Advanced Nurse Practitioner, and Nursing team. Once you have competencies completed and signed off in each area, you will be delivering:

  • New Patient Health Checks
  • Hypertension Monitoring - BP
  • 24 Hour BP
  • ECG Recording
  • Chaperoning
  • Phlebotomy
  • B12
  • Seasonal Vaccines
  • Dressings - Removal of Sutures and Clips
  • Processing and Managing Laboratory Samples, as Requested by GPs/Nurses
  • Vaccine / Cold Chain Storing, Monitoring, and Recording
  • Surgical Equipment and Vaccine Re-Stocking and Stock Rotation
  • Clearing and Re-Stocking Consulting Rooms
  • Preparing and maintaining environment and equipment before, during, and after patient care interventions including assisting GPs during the performance of minor operations
  • Assisting in the assessment and surveillance of patient's health and wellbeing, including weight management
  • Raising health awareness of health and wellbeing and how it can be promoted

    • General

    This post is one of continual development. Your Senior Nurse will work with you through core competencies. You will be expected to complete statutory and mandatory training as well attending clinical courses as required for the post.

    Flexibility

    It is expected that staff will be open and willing to develop flexible working practices to be able to meet the challenges and opportunities of working within a changing NHS.

    Health and Safety

    Alma Medical Centre attaches a great importance to the health and safety of its employees, patients, and other people who use its services. You are required to make yourself aware of and comply with the company's Health and Safety policies. All policies and protocols can be found in the staff handbook.

    Occupational Health

    Occupational health services are provided through a SLA with H&SH and University of North Tees.

    Patient Safety

    Patient safety is integral to the work at Alma Medical Centre. As part of our commitment to patient safety all staff are expected to engage in the reporting of adverse incidents and 'near misses', and can expect the organisation to demonstrate a culture of openness and trust is paramount. Through this every member of the organisation can continue to learn and improve the quality of care provided.

    Safeguarding and Promoting the Welfare of Children and Adults

    Alma Medical Centre is committed to safeguarding and promoting the welfare of children and adults. Dr Stephenson is the safeguarding lead. Staff are required to complete mandatory training on safeguarding children and adults.

    Clinical Governance

    Alma Medical Centre aims to provide the highest standards of care. You will be expected to work to practice policies and guidelines, and by your professional body where appropriate. You have a personal responsibility and accountability to your team and to keep yourself up to date.

    Infection Control

    The prevention and control of infection is a core issue across the NHS's clinical governance, managing risk and patient safety programmes. All employees are expected to:

  • Follow consistently high standards of infection control practice, especially with reference to hand hygiene and aseptic techniques
  • Be aware of all company infection control guidelines and procedures
  • Attend mandatory prevention and control of infection training

    • Confidentiality

    During the course of your employment you will see, hear and have access to information on matters of a confidential nature relating to the company or to the health and personal affairs of patients and staff. Under no circumstances should such information be divulged or passed on to any unauthorised person(s) or organisations. Staff will be required to sign a confidentiality agreement.

    Data and Protection

    Information should be obtained, processed, and/or held on a computer in a fair and lawful way and data should only be held for the specified registered purpose. Data should only be disclosed to authorised persons or organisations. Staff are required to follow the company's data protection policy.

    Equal Opportunities

    Alma Medical Centre is committed to the development of positive policies to promote equal opportunity in employment. All employees have a responsibility to ensure that they understand, comply with, and promote the Equal Opportunities Policy, avoiding behaviours which discriminate against colleagues, potential employee's clients or patients on the grounds of sex, sexual orientation, marital status, race, age, colour, nationality, ethnic or national origin, religion, or disability.

    No Smoking Policy

    Alma Medical Centre has a no smoking policy, which does not allow smoking or vaping by staff or visitors on the premises.

    Person Specification

    Qualifications

    Essential

  • Good Standard of General Education, including Maths and English
  • Health and Social Care Qualification, such as Care Certificate or NVQ Level 2 or 3
  • Desire to Develop Skills and Qualifications under Continuous Professional Development

    • Desirable

  • Training in Phlebotomy

    • Experience

    Desirable

  • Experience in a Patient Facing Role
  • Experience of Conducting Physical Health Checks
  • Experience of Working with Patients that need LTC Management, including Diabetes, COPD, Asthma, Hypertension, and CKD
  • Experience in Health Promotion and Wellbeing Advice for Patients with Long Term Conditions, Mental Health, and Learning Disabilities
  • Experience Conducting Health Checks with Primary Care or Secondary Care
  • Experience of Working in General Practice