- To follow the service standards of the reception team, to ensure total guest satisfaction
- Assisting guests on arrival/departure in a friendly manner following the check in/out procedures
- To carry out the day-to-day general administration: answer the telephone, take messages and assisting with inquiries
- Assist with any problems arising whilst on shift. Reporting guests comment and complaints to the Manager
- To operate a handover system between each shift.
- To ensure that the reception area is kept clean and tidy, and well stocked.
- Act quickly and efficiently during emergency situations
- To perform other hotel related operational tasks as assigned by management.
- A great opportunity to join an outstanding team.
- Seasonal job where training will be provided.
- Pay £12.50 per hour.
Summer Receptionist - Edinburgh, United Kingdom - Homes for Students
Description
Summer Receptionists - City lodgers – Edinburgh, Canonmills
City lodgers specialises in Summer Lets and has an exciting opportunity for enthusiastic, friendly and motivated Receptionists. This position is well suited to individuals who are looking to gain hands-on experience in a fast-paced workplace.
Working shift pattern is 40 hours per week, 5 days on 2 days off, 8 hr shift per day. We have 6 positions to fill and two different contract lengths: <<10th June – 30th August 2024 or 10th June –6th September 2024.>>
Responsibilities
Requirements
The ideal candidate will have a positive, can-do attitude and must have a passion for delivering exceptional customer service within the hospitality industry. Experience in speaking languages would be a bonus.
You will be required to work shift work which will include evening shifts (2:30pm -11pm) and most weekends.
Company
If you feel that you are the right person, then we would love to hear from you
At Homes for Students, we believe in equal opportunities and inclusivity. We are proud members of Inclusive Employers, and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.