Azure Support Engineer - Manchester, United Kingdom - Context Recruitment

    Context Recruitment
    Context Recruitment Manchester, United Kingdom

    1 month ago

    Show more Collapse job
    Default job background
    Full time
    Description
    Azure Support Engineer - Managed Services Provider


    Join a leading Managed Services Provider (MSP) as an Azure Support Engineer and become an integral part of their dedicated team.

    Our client specializes in delivering cutting-edge cloud solutions and managed services to businesses, with a focus on Azure environments. This is an exciting opportunity for experienced professionals seeking to advance their careers in a dynamic and fast-paced environment.

    As an Azure Support Engineer, you will provide essential 3rd Line Support to clients utilizing Azure cloud services.

    Drawing on your expertise in Azure technologies, you will resolve complex issues, optimize performance, and deliver exceptional support to ensure client satisfaction.

    This role offers exposure to diverse client environments and opportunities for professional growth within the MSP space.


    Key Responsibilities:
    Provide advanced technical support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues.
    Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs).
    Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management.
    Build and maintain strong client relationships through clear communication, proactive support, and client-focused solutions.
    Manage and prioritize incoming support tickets, ensuring efficient resolution and effective communication with clients and internal teams.
    Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement.

    Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions.

    Participate in cross-functional projects and initiatives to enhance service delivery and client satisfaction.


    Experience required:
    Experience in providing 2nd / 3rd Line support within an MSP environment.
    Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting.

    AZ-900: Microsoft Azure Fundamentals certification.

    AZ-104: Microsoft Azure Administrator certification.

    Experience/knowledge of DevOps tools and methodologies would be highly beneficial (Terraform, Bicep, AKS)
    Excellent problem-solving skills and attention to detail.
    Effective communication and customer service skills.

    Remote, however ideally would be able to commute/visit Manchester based office when required.

    Paying up to 45k basic + On-call

    We have other current jobs related to this field that you can find below

  • ITECCO

    IT Support Engineer

    2 weeks ago

    ITECCO Manchester, United Kingdom

    **IT Support Engineer £45K with up to 10% annual bonus - Carrington, Greater Manchester** · **Role: IT Support Engineer** · **Salary: £35,000-£45,000 with annual bonus scheme** · **Location: Trafford, Carrington, Greater Manchester** · My client are experts within their field Yea ...

  • BCT Resourcing

    IT Support Engineer

    3 weeks ago

    BCT Resourcing Manchester, United Kingdom

    We are looking for an enthusiastic and passionate IT Support Engineer to join a reputable & tech leading business based from Manchester. · This company is currently going through a large period of growth, opening multiple offices across the globe. To support this they are also go ...

  • Allegiance Technology

    IT Support Engineer

    4 weeks ago

    Allegiance Technology Manchester, United Kingdom

    IT Support Technician · North Manchester · Up to £25k DOE · One of the UK's leading distribution businesses are looking for an additional set of hands to help support the groups IT function from their Manchester office. Supporting around 300 users, as the IT Technician you will w ...

  • CV Screen

    Field IT Support Engineer

    3 weeks ago

    CV Screen Manchester, United Kingdom

    **Field IT Support Engineer · **Manchester** · **Salary up to £28,000 + Benefits** · CV Screen is recruiting for an experienced Field IT Support Engineer for a leading Apple Partner based near Manchester in the North West. You will support Schools and businesses in the region and ...

  • Adecco

    Cloud Support Engineer

    2 weeks ago

    Adecco Manchester, United Kingdom

    **Cloud Support Engineer** · **Job Title: Cloud Support Engineer** · **Location: Manchester Centre. Hybrid 50/50 split Home/Office.** · **Salary: £Negotiable** · **Job type: Permanent** · **This is a fantastic opportunity for a Cloud Support Engineer to join a growth focused Manc ...

  • Gleeson Recruitment Group

    Technical Support Engineer

    2 weeks ago

    Gleeson Recruitment Group Manchester, United Kingdom

    **Technical Support Engineer - Manchester - £30 - 37k** · Are you a Technical Support Engineer based in Manchester who is looking for a new challenge? If so, I have the perfect opportunity for you to join a progressive Manchester based Manufacturing organisation. · The company pr ...

  • Adria Solutions Ltd

    Cloud Support Engineer

    4 weeks ago

    Adria Solutions Ltd Manchester, United Kingdom

    Cloud Support Engineer - Manchester/Hybrid Working - Up to 40k · On behalf of our growing client based in Manchester, we are recruiting for a talented Cloud Support Engineer. As Cloud Support Engineer, you will have previous exposure to working for a technology organisation in a ...

  • Real Staffing

    Contract Support Engineer

    3 weeks ago

    Real Staffing Manchester, United Kingdom

    Role: Contract Support Engineer · Location: Manchester · Length: 2-3 Months · Day Rate: £300 - £330 · Start Date: ASAP · IR35: Inside · We are looking for a support engineer to assist with the Service-line function. You will be supporting with any technical incidents and service ...

  • Informed Recruitment LTD

    Infrastructure Support Engineer

    2 weeks ago

    Informed Recruitment LTD Manchester, United Kingdom

    Are you an experienced Infrastructure Support Engineer? Do you have particular specialisms around O365, virtualisation and storage? Let Informed Recruitment help you to achieve your potential with an exciting hybrid working opportunity for a Platform/InfrastructureEngineer to del ...

  • Chappell Enterprise

    Support Line Engineer

    3 weeks ago

    Chappell Enterprise Manchester, United Kingdom

    Chappell Enterprses UK are recruiting for **1st & 2nd line Service Desk Engineers**to work with our client based in **Manchester City Centre.** · **Job role**: · We are looking for a 1st & 2nd line engineer for our Service Desk Team. The team is already made up of 12 engineers of ...

  • HSB EISL

    Engineering Business Support Coordinator

    2 weeks ago

    HSB EISL Manchester, United Kingdom

    **Engineering Business Support Coordinator **(M/F/d) ** **:**Are you looking for you next challenge?** · To support the Engineering Business with the provision of administrative technical services and provide frontline administrative support to Engineer Surveyors in the field. · ...

  • Senitor Associates Ltd

    Support Engineer

    2 weeks ago

    Senitor Associates Ltd Manchester, United Kingdom Full time

    Support Engineer - £33k - £38kThis is an excellent opportunity for a 3rd Line Support Engineer with experience working for an MSP. Key responsibilties:Provide friendly and efficient service with a strong focus on exceptional customer support.Serve as the first point of contact fo ...

  • ITECCO

    2nd Line Support Engineer

    2 weeks ago

    ITECCO Manchester, United Kingdom

    **??2nd Line Support Engineer, 35k, Trafford, Manchester??** · We have an exciting opportunity for a 2nd line support engineer to join a **reputable law firm** in Trafford, Manchester. · As a member of the IT team, you will be responsible for maintaining and supporting Desktop op ...

  • ALLEGIANCE TECHNOLOGY LTD

    IT Support Engineer

    1 week ago

    ALLEGIANCE TECHNOLOGY LTD Manchester, United Kingdom Full time

    IT Support Engineer Salary: £25,000-£30,000Location: ManchesterMy client, a large MSP based in Manchester, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to end-users within ...

  • ITECCO

    1st/2nd Line IT Support Engineer

    3 weeks ago

    ITECCO Manchester, United Kingdom

    Job Title: 1st/2nd Line IT Support Contractor · Location: Manchester · **Salary**: £140-£150/day Inside IR35 · We are looking for an experienced and motivated IT Support Contractor to join my client's IT Services team in Manchester. · As an IT Support Contractor, you will be resp ...

  • Mars Recruitment

    2nd Line Support Engineer Manchester

    3 weeks ago

    Mars Recruitment Manchester, United Kingdom

    2nd Line IT Support Engineer, Manchester, £25,000 - £30,000 · Our market leading professional services client is looking to recruit a 2nd Line IT Support Engineer. As part of a team of dedicated engineers, you'll be providing 2nd Line and Desktop Support to over 600 users coverin ...

  • AVjobs Ltd

    Audio Visual Field Support Engineer

    3 weeks ago

    AVjobs Ltd Greater Manchester, United Kingdom

    **The Opportunity** · This is a great opportunity to join within a leading end-to-end audio-visual solutions provider as av Field Support Engineer. · AV Support Installation Engineers support, install, implement, and configure both simple and complex AV technologies to meet the n ...

  • Senitor Associates

    Support Engineer

    1 week ago

    Senitor Associates Manchester, United Kingdom

    Job Description · Support Engineer - £33k - £38k · This is an excellent opportunity for a 3rd Line Support Engineer with experience working for an MSP. · Key responsibilties: · Provide friendly and efficient service with a strong focus on exceptional customer support. · Serve as ...

  • Opus Recruitment Solutions

    Support Engineer

    2 days ago

    Opus Recruitment Solutions Manchester, United Kingdom

    Mandarin | Cantonese | Support Engineer | 1st Line | 2nd Line | Grafana | Linux | Windows | AWS | Azure | Grafana | Dynatrace | JIRA · Apply below after reading through all the details and supporting information regarding this job opportunity. · Looking for a new opportunity to g ...

  • Tata Consultancy Services

    Deskside Support Engineer

    2 days ago

    Tata Consultancy Services Manchester, United Kingdom

    Role: Deskside Support Engineer · Job Type: Permanent · Location: Manchester/ Birmingham · Ready to utilise your skills and experience in diagnosing, troubleshooting and resolving technical problems in hardware and software? · Are you passionate about identifying issues, ...