Support Engineer - Great Abington, United Kingdom - TEC PARTNERS LIMITED

TEC PARTNERS LIMITED
TEC PARTNERS LIMITED
Verified Company
Great Abington, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Support Engineer / Up to £25k / Cambridge


TEC Partners are currently working with a really exciting business based in Cambridge who are looking to add an Support Engineer to their fast paced support centre to provide support to their software suite which is deployed at over 2400 sites across theglobe.


This really is an exciting business to join and an ideal opportunity for someone looking to break into a career in IT that will provide you with excellent opportunities for progression.

Our client is looking for someone with an excellent focus on customerservice with the ability to identify and resolve technical issues.

The following experience is essential for the role Experience with Windows

  • Polite telephone manner with great customer service focus
  • Strong communication and interpersonal skills
  • Helpdesk / Service Desk background
  • Proven ability to work by themselves or in a team
The following experience is desirable for the role Knowledge of MS Office

  • MS SQL experience
  • Incident Management
  • Call logging systems experience
  • MS Server exposure
  • Troubleshooting experience
Why you would want to join this business An exciting business with different pathways for progression

  • Life Insurance
  • Duvet Day (Catch up on that series everyone is talking about)
  • Volunteer Days
  • Employee Assistance Programme
  • Private Healthcare
  • Tax Free Childcare
  • Cycle to work scheme
  • Eye Care
  • Family Policies
  • Exercise Classes
  • Hybrid Working
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