IT Implementation Analyst - Hart, County Durham, United Kingdom - Elanco Tiergesundheit AG

Description

At Elanco (


NYSE:
ELAN) – it all starts with animals

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Making animals' lives better makes life better – join our team today

This role will own the IT operations and enablement of Elanco's digital strategy at our Euro pean Commercial affiliates – predominately the UK.

Reporting to the EMEA Commercial SiteOps IT Director , you will engage with the Affiliates and W orkplace IT team ensur ing the successful delivery of global and local IT services & solutions as well as coordinate with IT service providers to maintain stability

SiteOperations IT is at the heart of the global IT organization ensuring the ' rubber hits the road ' on Elanco's growing digital investments positioned on modern IT architecture .

Represent all aspects of IT tolocalemployees, building a strong brand for IT
Provide day-to-day support to users maintaining key IT Operations processes eg on/off boarding, IT asset management,IT Infrastructure,local IT budget management

First point of contact for the local business to resolve technical issues / local IT applications via break-fix testing, trouble tickets and/or change requests.

Troubleshoot and repair network (LAN & WAN), hardware and software components
Effective business partnering with Global Sales/Marketing, Global IT and E urope an Commercial leadershipto deliver integrated technology solutions
Own thetechnology and business use of local CommercialIT applications and related hardware ,ensuring continuous operation, systems remain in a validated state and managelifecycles through releases and retirement
Understand and represent local compliance requirements for IT solutions/services e.g. data privacy
Ensure local adoption of global IT policies
Oversight of localITservice provider resources ensuring theydeliver reliable, quality IT services
Bachelor's degree in Computer Science or related Scientific area
Minimum three years' experience in the implementation and support of IT systems and/or infrastructure
Knowledge & experience of ITIL processes
B uild strong relations hips with other IT functions
Experience in the Animal Health industry or Commercial environment, with a solid understand ing of relevant processes and trends

Worker Type:

Flexible = work does not require a specific location or specialized equipment and can work successfully and productively across an ecosystem of different locations to support convenience, functionality, flexibility, and well-being.

Flexible workers are expected to come on-site about half the time

Travel:

0-10 % travel
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco Animal Health Incorporated (


NYSE:
ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole.

With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities.

At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose CSR framework – all to advance the health of animals, people and the planet.