Distribution Technician - England, United Kingdom - Northumbrian Water
Description
About the role
We now have an opportunity for someone to join the Water Networks team as a Distribution Technician.
As a Distribution Technician, you will work across the Tyne & Northumberland area, dealing with, and resolving customer & network problems this role will include standby working patterns, you will be working as part of a customer focussed team who will all play a part to help deliver the companies' 14 ambitious goals which is at the heart of our 2020/25 plan.
Our Distribution Technicians offer face to face technical assistance to our customers, identifying leaks, faults and any potential issues that need attention/referral to our Distribution maintenance services teams.
Working flexibly within a dynamic and fast-paced environment, Health & Safety is paramount within the role for both yourself as an individual and the wider team, you will be required to maintain and competently operate our comprehensive water network and deliver world class customer service. Working to strict water quality measures, reducing leakage, maintaining supplies, working to environmental compliance is all part of this exciting and challenging opportunity.
Within the Water Network team, we encourage empowerment as part of our engagement strategy, as part of this you will receive support, training & coaching in line with the competencies and skills required once you meet these competencies and skills you will then be expected to take part in an operational standby rota.
Prospective employees and agency workers in defined safety and security critical roles will be required to undertake a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date.
Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked.
About you
You will have excellent communication and customer service skills and have a desire to work flexibly in a 24/7 fast paced environment, you will be expected work alone using your own initiative and with minimum supervision to make on the spot decisions, this enabling you to work and think smarter while feeling confident in the decisions you make.
Successful candidates will hold a full UK driving licence and live within or close proximity to the Tyne & Northumberland operating area.
Here at Northumbrian Water, we embrace and value Diversity, Inclusion and Equity which means bringing your full self to work. We encourage and welcome all applications, as we believe and strive to be an equal opportunity employer committed in having a diverse community represented within all our teams, structures, and organisation.