Care Manager - Wokingham, Berkshire, United Kingdom - Sonderwell

Description

Sonderwell has been created out of a number of new and established organisations that offer complex live-in-care services for those in need, we are proud to be working with the best carers and nursing colleagues, who are providing care and help in the home with compassion.

As part of our growth plans, we are building our operations with On-boarding Care Co-ordination teams, if you'd love to blend your administration, co-ordination and prioritisation skills, with making a difference and working in a compassionate focused service, come and talk to us.

You will be part of a team, that ensures high quality care and support services are provided to enable individuals to remain in their own homes, living a fulfilled life, which respects their values and wishes.

Manage resource allocation and coordinate the care delivery team according to client needs

Conduct live call monitoring using bespoke software and be the first point of contact for day-to-day operational requirements of our care colleagues.

Ensure that customers receive the highest standards or care and support through effective allocation of staff
Organise Care Workers rotas to minimise changes to the service and travel between customer homes and provide timely schedules
Responding efficiently to day-to-day changes in the care and support packages
Complete direct observations and supervisions for your care teams within the correct timescale
Assist with the induction and training of care workers within the company
Communicating with customers, their families and other care professionals
You are a confident, clear communicator with a great phone manner and good written skills
Flexibility and pragmatism, an ability to self-plan and respond to shifting priorities
A competitive salary of £25,000
~23 days annual leave plus bank holidays
~ Employee Assistance Programme
~ Work Place Pension
~ Supportive working environment with ongoing learning and development opportunities.