Event Operations Coordinator - London, United Kingdom - Cromwell Place

Description

Job Description

Job Title: Event Operations Coordinator

Salary: Up to £33,000 pa

Location: South Kensington

Report to: Events Manager

Hours of work: Full-time including late evenings and weekends

Who we are:

Cromwell Place is a space for art, culture and community. We are a London home for artists, art professionals and cultural partners. Through our programme, innovative community and thoughtfully designed spaces for eating and drinking we actively facilitate the sharing and development of ideas within a supportive, critically rigorous environment. We forge new connections locally, nationally and internationally. We embrace experimentation, collaboration and joy, guided by an ethical framework rooted in inclusivity, partnership and respect. Cromwell Place is currently undergoing a period of transformation, with a relaunch scheduled for autumn 2024.

Whilst the below specifications offer a useful guide to the experience level expected, we welcome – and encourage - applications from anyone who feels they could bring alternative, equally beneficial skills, experience and perspective to the role. We particularly welcome applications from those currently under-represented in the arts sector.

What you will do:

The Event Coordinator will play a pivotal role in supporting the execution of events from initial enquiry and preparation through to completion. Working closely with the event management team, this role will involve administrative as well as hands-on tasks such as event preparation and operational team supervision.

This position offers the opportunity to work closely with experienced professionals in the event management industry and gain practical hands-on experience in all aspects of event operations as well as event sales and business development experience. It is an ideal role for individuals who are passionate about events, eager to learn, and looking to advance their career in the event management industry.

Your key areas of responsibilities:

• Manage event enquiries, create and send proposals as and when required.
• Provide full event coordination of onsite events, from event preparation/setup to breakdown
• Assist clients and attendees, troubleshooting issues, and ensuring the smooth flow of activities.
• Fully brief and supervise the food & beverage team and ensure the highest level of customer service throughout the event.
• Coordinate with suppliers for quotes and communicate with clients to ensure timely delivery of event-related items.
• Manage the Events Team diary, scheduling appointments, meetings, and site visits as required.
• Perform administrative tasks such as updating our CRM, event management software, menus, capacities, online representation platforms, etc.
• Communicate effectively with team members and other departments to ensure all tasks are completed on time and according to specifications.
• Maintain cleanliness and organisation of event spaces before, during, and after events.
• Assist with post-event activities, including gathering feedback and compiling event reports.

Your areas of knowledge and expertise:

• Previous experience as in a supervisory or coordinator role within an events operations team.
• Previous experience in event preparation, setup and on-the-day coordination.
• Strong organizational skills with the ability to prioritise tasks and manage time effectively.
• Excellent attention to detail and ability to work well under pressure in a fast-paced environment.
• Proficiency in Microsoft Office Suite and basic computer skills.
• Strong communication and interpersonal skills.
• Ability to lift and move heavy objects as needed during event setup and breakdown.
• Positive attitude, reliability, and willingness to learn.
• Flexibility to work evenings, weekends, and overtime as required for events.

What's good to have:

• Knowledge of the art world and current cultural landscape as well as out of the box thinking and a passion for food and beverage and impecable service.

What you'll get:

27 Days Holiday + Bank Holidays (pro rata): Take advantage of a refreshing annual leave package, 27 days plus bank holidays to unwind and recharge.

1 Day for Your Birthday: Who says birthdays should only be celebrated on weekdays? Enjoy the flexibility to take your special day off anytime within your birthday month.

Carry Over Holiday: Roll over up to 3 unused holiday days each new year.

Healthy Snacks: Stay fueled with a tempting array of fresh fruit, along with complimentary tea and coffee whenever you're in the office.

Holiday Purchase Option: Get the flexibility to purchase up to 5 extra holiday days in advance, so you can tailor your time off to fit your lifestyle.

10 Days Sick Leave: Prioritising your well-being is our top priority.

25% Off at Cromwell Place Café: Indulge in the perks of having the town's hottest spot right at your doorstep

Office Socials and Events: Strengthen team bonds and create unforgettable memories with our exciting array of social event throughout the year

Join us and let's make work not only rewarding but also incredibly fun and fulfilling Plus, stay tuned as we continue to develop and expand our benefits package, with plans to add even more perks in the near future. Your journey with us is just beginning, and we're excited to grow together.