Jobs

    Customer Relations Manager - Manchester, United Kingdom - be:technology

    be:technology
    be:technology Manchester, United Kingdom

    4 weeks ago

    Default job background
    £25,000 - £27,000
    Description

    Customer Relationship Account Manager Location:

    I am currently partnered with a Managed Services Provider based in Manchester who are looking for a driven and enthusiastic Customer Relationship Manager to work alongside the Head of Account Management.

    Your role will solely focus on building and maintaining strong relationships, being the main point of contact for your assigned clients as well as running reports and gathering data.

    This role is ideal for someone who is looking to step into an account manager position where they can develop their skills, learn the industry and want to be in a role where building strong relationships is key.

    Cultivate and nurture long-term relationships with client accounts
    Ensure timely delivery of requested products and services to clients
    Predict and monitor client account metrics
    Conduct regular TBRs (Technology Business Reviews) and Account Reviews as per customer requirements
    Handle incoming phone calls from assigned accounts
    Provide administrative support for account managers
    Conduct regular touch points and account reviews with qualifying customers
    Previous experience working in a similar position where you managed accounts and customers
    Mobile Phone
    #Access to Mental Wellbeing Support Services
    #Access to Health and Well Being Services & Activities
    #Apply now with your most up to date CV and let's chat


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