UX/UI Designer - London, United Kingdom - Octopus Energy Group

Octopus Energy Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Kraken is the technology
tentacle of the Octopus Energy Group.**
Our team
All our technology is written and maintained by a multi-disciplined engineering team of around 700 people globally.

Our engineers work in 'super teams' which are focused on key areas of our platform as well as other innovative products.

This also includes server-side, client-side and mobile engineers working closely with UX experts, copywriters and designers.

We're looking for a UX/UI Designer who is passionate about designing simple, elegant user experiences, and using human-centred design as a source of inspiration to solve complex problems on behalf of our current customers.

Kraken is the technology platform behind Octopus Energy The platform is also offered to utilities in a SaaS model and is based on a modern, cloud-based architecture with continuous deployments that enables high-speed innovation.

We're now charging our Kraken platform to power utilities beyond just energy (think water, broadband,..) and have created a new business area; Kraken Utilities.

Over the last year we have built this team from scratch to re-architect, design, and develop our Kraken software platform to solve complex industry wide problems within the water and broadband sectors (such as customer experience & water leak detection software).

The Kraken Utilities team is in a very exciting growth phase; it is currently 80+ people (engineers, product, implementation, design, strategy), and have already signed their first 4 clients (Portsmouth Water, Severn Trent, Leep, and Cuckoo Broadband).

What you'll do:

Help define how customers manage their water account, through an online management portal
Contribute to building and maintaining our Design system, its library, documentation and patterns
Collaborate on other projects across the company such as: improving the user experience and interface of different areas of our support site, helping with design requests and conducting UX audits of Kraken partner journeys
Work daytoday in a crossfunctional team with different stakeholders (developers, PMs, users, clients) when designing new features and products
Share designs for feedback early and often, and offer design feedback to other team members
Plan and facilitate workshops, user interviews, usability testing and discovery activities to understand how we can best meet our energy specialists' needs
Refining and adding to our design process documentation, onboarding materials and trying out new design processes with the team where possible
Communicate with both technical and nontechnical colleagues, successfully defining roadmaps for projects with big picture strategy

What you'll need:

At least 2 years of professional experience designing digital products, and/or a portfolio that demonstrates ability to deliver wellcrafted products
Experience working with Design Systems and component libraries
High proficiency with Figma
It is our main design tool
Design processes, knowing what steps are needed and which ones can be skipped based on the specific project or problem you are working on
The ability to clearly communicate and motivate design decisions to team members and stakeholders
Experience working with teams composed of designers, PMs, Front-End and Back-End developers
Attention to detail; ensuring something is done well, rather than fast but poorly
The ability to focus on user needs and knowing how to improve usability/UX
A focus on accessibility and inclusion when designing components, interfaces and interactions

You'll also need to a have at least a basic understanding of/experience with:

Considering front-end frameworks (Bootstrap, React ), HTML and CSS to be able to communicate your designs with devs and find workarounds when feasibility issues occur
Participating in team standup meetings with developers and product managers
Usage of project management software like Asana or Jira, knowledge of the agile process and organising work with tasks
Knowledge of web accessibility and designing for accessibility
Using analytics tools (Google Analytics, Hotjar )
Performing user interviews and user testing

Some of the things you'll love:

\uD83D\uDC9C Your new team: working as part of the Kraken design team with other passionate and super friendly UX/UI Designers

- \uD83D\uDC96 The wider Tech team: everyone you'll meet is friendly, kind, collaborative and knowledgeable
- \uD83C\uDF7F Design talks: share something cool that you know, do or learned with the rest of the team, or simply sit back with some popcorns and enjoy \uD83E\uDDD6‍

Spadays: one day every month where you can work on something small and fun or quick wins for our users outside of your daily tasks.

- \uD83C\uDFAF Team socials: we have team socials regularly (both remote and in person, previous activities have included jewellery making, drink and paint nights, VR games to name a few) as well as o