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Customer Operations Team Leader
1 week ago
Gigaclear Shippon, United KingdomSector and background are not so important here. Leadership and day to day people management skills are. · You could be someone who brings energy and empathy in managing a team in retail, hospitality or an office environment. · Someone who enjoys being amongst your team, walking ...
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Tyre Fitter
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Red Sky Personnel Ltd Shippon, United Kingdom Full timeRed Sky Personnel are seeking multiple Tyre Technicians to join our client based in the Abingdon, Oxfordshire area.Pay: £27k-£32k (dependant on experience)Additional Pay: Considerable earnings opportunity for afterhours breakdownsHours: Monday - Friday 8:00am - 5:30pmSaturday - 8 ...
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Lead Contract Performance
5 days ago
Gigaclear Shippon, Oxfordshire, United KingdomLeadership and day to day people management skills are. · You could be someone who brings energy and empathy in managing a team in retail, hospitality or an office environment. · Someone who enjoys being amongst your team, walking the floor or listening in on calls or face to f ...
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Business Account Manager
6 days ago
Gigaclear Shippon, Oxfordshire, United Kingdom £33,000Is your next challenge a role where you will get satisfaction and reward from providing a premium sales experience and high-quality customer service? · This role will be a mix of supporting the sales teams in researching, identifying, developing, and executing sales opportunitie ...
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Network Operations Centre
5 days ago
Gigaclear Shippon, Oxfordshire, United KingdomNetwork Operations looks after the customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to ...
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Python Software Engineer
3 weeks ago
Gigaclear Shippon, Oxfordshire, United KingdomShippon, Oxfordshire · Gigaclear · Ideally hybrid, fully remote considered · You are an early career Software Engineer with some knowledge of Python and SQL related languages. You are keen to progress in a full stack environment which will include, REST APIs and microservice a ...
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Network Engineering Manager
1 week ago
Gigaclear Shippon, Oxfordshire, United KingdomAre you already a Network Engineering Manager looking for a new challenge or perhaps a Network Engineer who feels they are ready and looking for that first opportunity to step up into a people management role? · In this role you will lead a team whilst ensuring capacity, perform ...
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Customer Dispatch Advisor
1 week ago
Gigaclear Shippon, Oxfordshire, United KingdomAre you the type of person who is well organised, can prioritise and can build good working relationships with internal and external colleagues and stakeholders? · Can you react, prioritise and respond to incidents in a calm positive manner? · In this role you will learn about ...
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Customer Operations Team Leader
5 days ago
Gigaclear Shippon, Oxfordshire, United KingdomSector and background are not so important here. Leadership and day to day people management skills are. · You could be someone who brings energy and empathy in managing a team in retail, hospitality or an office environment. · Someone who enjoys being amongst your team, walkin ...
-
Tyre Fitter
5 days ago
Red Sky Personnel Ltd Shippon, United KingdomRed Sky Personnel are seeking multiple Tyre Technicians to join our client based in the Abingdon, Oxfordshire area. · Pay: 27k- 32k (dependant on experience) · Additional Pay: Considerable earnings opportunity for afterhours breakdowns · Hours: Monday - Friday 8:00am - 5:30pm · ...
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Network Operations Centre
1 week ago
Gigaclear Shippon, United KingdomNetwork Operations looks after the customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to ...
Customer Adviser Remote Working - Shippon, Oxfordshire, United Kingdom - Gigaclear
Description
Can you react, prioritise and respond to incidents in a calm positive manner?In this role you will learn about how we install our customers on our fibre network, you will become a first-class scheduler and problem solver.
You will join a team that is doubling in size and will continue to grow and with growth comes progression opportunities.
You will build relationships with our external contractors that supply engineers who install and fix our Fibre Network and you will look into and resolve installation issues and failures, providing customers with updates and resolutions.
In addition you can put your investigative skills to the test by reviewing backlogs and analysing and cleansing old data to help and support cases.
The above is an overview of the role, there is more to it Such as, provision of technical specs, drawings, etc to engineers, collating info and data for reports, spotting and feeding trends to managers to help improve how we do things.
Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, having grown from 100 circa 800 employees over the past 6 years, we are developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.
Generous employer pension; Income protection & life assurance~25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days
~ Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
~ Unlimited access to online training and development content via our Learning Management System
~ Long service benefits and monthly employee recognition
~ Flexible working environment
~ Health & Wellbeing initiatives and company funded social events