Health Care Assistant - Wirral, United Kingdom - Wirral Hospice St John's

Description

Job summary

Aim to maintain a high standard of nursing care for patientswithin the Hospice.

Work under the instructions of a qualified nurse to givecare to patients and their families.

To undertake clerical duties as required.

Comparatively high nurse to patient ratios allow thesatisfaction of engaging in meaningful relationships and delivering highquality care.

Patients average length of stay on the unit is 2-3 weekswith 50% of patients being discharged. Patients needs are complex and variedrequiring skilled nursing and multi-disciplinary working.

We have an onsite Clinical Educator and offer access toin-house development and support external education where this is identified inour staff development and appraisal process.

This is a role where two days are never the same and youhave the chance to improve the experience of patients and families when life ismost vulnerable.

Main duties of the job

We are looking for a Health Care Assistant to join ourInpatient unit. This role requires excellent communication and team workingskills. It offers the opportunity to develop your skills in palliative care andmake a positive impact on those you care for and support and work under theinstruction of a qualified nurse to give care to patients and their familiesmaintaining a high standard at all times.

Successful candidates must possess NVQ Level 2 in Care orequivalent and be able to demonstrate excellent communication, flexibility andteam working skills, basic IT skills, experience of working in an inpatient /residential setting or with life limiting illness will be an advantage.

Flexibility, responsibility, and professionalism are key, asare the abilities to uphold our values of being:

Compassionate, Accountable, Respectful, Equitable andSustainable in regards to your patients, colleagues and across theorganisation.

A sense of humour helps hospices are full oflaughter

About us

Wirral Hospice St Johns has a 40 year history of supportingthe residents of Wirral who have incurable life limiting illness. Theorganisation continues to grow and develop in response to the needs of ourcommunity. Currently support is delivered by multi professional teams workingin our Inpatient unit, Outpatient, Wellbeing and Hospice at Home services.

The hospice benefits from being an independent charityallowing flexibility and creativity in the design and delivery of serviceswhilst being firmly integrated with key local NHS providers. Care and support is delivered with integrityand quality.

NHSSuperannuation is transferrable for existing members of the NHS Pension Scheme

As a relatively small organisation we are committed todeveloping the skills and interests of our staff to ensure the workforce ismotivated and equipped to deliver what is expected of them in a compassionateand competent manner through apprenticeships, formal training, and workplaceexperience.

If you would like a visit to see what we areabout then please phone Ward Sisters on or via

Job responsibilities

Job Summary:

Thepost holder will:

Aimto maintain a high standard of nursing care for patients within the InpatientUnit

Workunder the instructions of a qualified nurse to give care to patients and theirfamilies.

Toundertake clerical duties as required.

Key Responsibilities:

Clinical

Beaware of the holistic needs of patients and their families and the Philosophyof Hospice Care. Refer any queries tothe Nurse in Charge

Workwithin the agreed policies, procedures and guidelines of the Hospice.

Assistthe trained nurse or work independently, as per Care Plan set out by TrainedNurse in administering direct patient care.

Assisttrained staff/work independently following instructions from trained staff, intaking care of patients property and valuables according to Hospice policy.

Assistqualified staff in dealing with bereavement issues

AttendMandatory Training and keep updated and adhere with hospice policy.

Takeresponsibility for keeping supplies topped up.

Assistwith appropriate aspects of nursing care and with support from qualified staffto ensure patients carers are appropriately supported...

Escortand chaperone patients, as appropriate.

Collectand deliver specimens as appropriate

Maintainpatient clinical documentation within the guidelines of the activities of therole and ensure this is countersigned by a qualified member of the nursingteam, within the hospice

Workas a member of the ward team to provide a climate conducive to learning andhigh standards of patient care and strive to maintain relationships within theward.

Ensuresafe storage and economic use of equipment.Be aware of COSHH Regulations.

Onoccasions represent the Hospice at outside fundraising events.

1. Personal

Beaware of the Hospice Grievance and Disciplinary Procedures.

Recognisethe contribution of the Volunteers within the Hospice.

Takeresponsibility for undertaking the NVQ training.

Takeresponsibility for keeping updated with relevant courses and study

Supportand participate in developing and maintaining link nurse subject in conjunctionwith members of the MDT.

Beaware of and participate in audit as directed by Team Leader.

Todemonstrate understanding and empathy to patients and carers.

Organisational Philosophy of Care, Purpose and Values

Wirral Hospice StJohns aims to offer care and support for patients and their families livingwith a life limiting illness based around what is important to them. It endeavours to meet the holistic needs ofour patients physical, psychological, social and spiritual needs and supporttheir loved ones and carers without discrimination.

Wirral Hospice StJohns CARES

So that we can deliveron our Philosophy of Care and Purpose the Hospice has developed the followingValues which we uphold in all that we do.

Compassionate: To care for and supportpatients, families, colleagues and the wider

community withcompassion and understanding

Accountable: To be accountable forour own actions and decisions, and to hold each other to account

Respectful: To treat others withrespect throughout all interactions, acknowledging and considering differingopinions.

Equitable: To act in an equitablemanner for all, ensuring that individual needs are considered and supported

Sustainable : Tomanage our resources efficiently, optimising use and value, whilst minimisingwaste

Safeguarding

Wirral Hospice StJohns has a responsibility to ensure that all children/young people and adultsare adequately safeguarded and protected and that Safeguarding is EveryonesBusiness. As a consequence, all staff arerequired to adhere to national and local safeguarding policies/procedures andto act upon any concerns in accordance with them.

Equality and Diversity

Wirral Hospice StJohns has given its full commitment to the adoption and promotion of the keyprinciples of equality and diversity of equal opportunities contained withincurrent legislation and the Wirral Hospice St Johns Equality Policy.

Health and Safety

It is the duty of everyemployee to work in such a way that accidents to themselves and to others areavoided, and to co-operate in maintaining their place of work in a tidy andsafe condition, thereby minimising risk.Employees will, therefore refer any matters of concern through theirline manager. Similarly, it is eachpersons responsibility to ensure a secure environment and bring any breachesof security to the attention of their manager.

Confidentiality

In the course of yourduties you will have access to confidential material about patients, members ofstaff or other hospice business. On noaccount must information relating to identifiable patients be divulged toanyone other than those authorised persons, for example, medical, nursing orother professional staff, as appropriate, who are concerned directly with thecare, diagnosis and or/treatment of the patient. If you are in any doubtwhatsoever as to the authority of a person or body asking for information ofthis nature, you must seek advice from your manager. Similarly, no information of a personal orconfidential nature concerning individual members of staff should be divulgedto anyone without the proper authority having first been given.

General Data Protection Regulations (GDPR)

Wirral Hospice StJohns is required to process personal data relating to its employees,including special categories of personal data, as defined in the General DataProtection Regulations 2018 (the Act)

All such data will beprocessed in accordance with the provisions of the Act and the relevanthospices policies. For the purposes ofthe Act, the term processing includes the initial collection of personaldata, the holding and use of such data, as well as access and disclosure,through to final destruction.

Other

This job description isintended to provide an outline of the duties and responsibilities of this post,it is not exhaustive and may be modified and developed periodically followingdiscussions between the post holder and the relevant line manager.

MOTIVATION

Essential

PERSONALITY

Essential

Other

Essential

Experience

Essential

Desirable

Qualifications

Essential