Senior Business Analyst - Cardiff, United Kingdom - UK Civil Service

Description

Job summary

Companies House as an organisation is moving to a service team structure as part of its transformation. The three current service teams are made up of Filing, Get Company Information (GCI), and Intelligence & Enforcement (I&E). Our Business Analysts will play a key role in the identification, analysis, and delivery of requirements for these service teams whilst working in an Agile way using Scrum framework.�

The Business Analysis team sits within Product Design which is part of the Digital and Technology directorate (DaT). Along with other professions within the directorate the analysis team will form part of and work in Service Squads providing the necessary resource to develop systems and processes to enhance the efficiency and effectiveness of their service.�

We are looking for enthusiastic, hardworking individuals who are ready to make the next step in their business analysis career to join our team at Companies House as a Senior Business Analyst and continue the great work of our service squads.�

We offer an excellent benefits package that includes a generous 30 days annual leave plus 8 bank holidays and 1 privilege day, and enrolment into the Civil Service Pension Scheme with a contribution rate averaging 28%.�To find out more about what a great place Companies House is to work visit�

Job description

The Senior Business Analyst will work with and report to a Lead Business Analyst in their designated service squad.�

Assigned to a service squad, the Senior Business Analyst is responsible for ensuring the provision of requirements for projects/business improvements to facilitate development work on existing and new digital services. There will also be involvement in the business improvement refinement process as well as the resolution of live issues to ensure business as usual continuity of the service is maintained.��

Responsibilities�

Successful candidates will be expected to use their knowledge, skills, and experience to conduct the following tasks:�

Agile working � be responsible for ensuring processes are in place to allow user stories to be defined/refined meeting the needs of the scrum, whilst supporting Business Analysts on the delivery of those user stories.��

Work with scrum teams in the squad providing analysis representation at all relevant agile ceremonies (Sprint planning, Sprint review etc).��

If required, work as a liaison with external scrums (non CH) through the provision of Companies House process/system knowledge.��

Testing � work with colleagues to assess and define test coverage required for projects and BI work. Work with others to obtain the necessary data/work items or test instances required to allow effective testing to take place.��

Business improvement (BI�s/Problems) � involvement in the Business Improvement (BI) process for their service and facilitate business value scoring sessions with service team representatives. Analyse and evaluate BI�s and produce problem statements to define the issue/problem faced and outline the user needs.�

Manage, investigate, and prioritise live issues. This is a key role to ensure that where required, analysis input is provided in a timely manner.�

Business modelling � Develop and expand knowledge and experience of using BA tools to model business processes. Responsibility for the creation and maintenance of business process, data flows and system models for the work within their squad. Mentor Business Analysts/Junior Business analysts on business modelling.��

Capture the changes made to existing services or document new services and capture how these changes impact on existing digital infrastructure across the services.�

User focus and requirements definition and management � ensure development teams understand user requirements and provide an escalation point for queries relating to user requirements which can�t be dealt with by a Business Analyst.��

Ensure documentation supporting the development process is captured (stories and epics in JIRA and supporting documentation in Confluence).��

Work closely with Product Managers to create packages of work (missions) which align with both Companies House and digital strategy and meet service priorities.�

Digital perspective � work with the Scrum, Developers, Lead Analysts, Architects and User centric teams to establish technical solutions for the projects or business Improvements being developed. Consider how changes in technology/systems impacts both internal and external services.��

Ensure usability needs are considered when defining requirements��

Stakeholder relationship management � develop networks and relationships with key stakeholders within the Filing, I&E and GCI services.��

Develop networks and relationships with other professions and teams within Digital and Technology.�

Business analysis � gain a wide experience of the organisation and its services and use BA knowledge to support the objectives of the organisation as outlined in the Business plan and digital strategy.���

Play an active role in the South Wales BA Community of Practice. Help to organise CH events and attend and participate in events hosted by other organisations.��

Play a leading role in the mentoring of Business Analysts/Junior Business Analysts to develop their BA knowledge and experience. Also responsible for management of Business Analysts as well as responsible for their training and development programmes.���

Person specification

Please refer to the experience, technical and qualification headings when writing your personal statement.��

Experience

We are looking for a Senior Business Analyst who will be an enthusiastic and motivated team player to work within a fast-paced development environment. As such: �

You have experience of Agile working and its processes towards delivering requirements�

You will have worked with colleagues to create test coverage for requirements � both data and scenarios for testing�

You have experience of working on business improvements and resolution of live issues�

You will have experience of mapping business processes and systems modelling�

You will be comfortable with the management of stakeholders�

You can document requirements for use during development and also reference material after implementation�

You have experience of discussing requirements with user groups to establish deliverables�

You have strong written and oral communication skills�

You have experience of coaching and mentoring others�

You have the ability to be a role model to define change�

Technical

Essential�

BCS International Diploma in Business Analysis.�***We'll ask for evidence of this at interview stage***

Desirable�

Experience of using SQL and/or JSON to interrogate data and solve live issues.�

Qualifications

BCS International Diploma in Business Analysis.�***We'll ask for evidence of this at interview stage***

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving

Making Effective Decisions

Working Together

Benefits

Alongside your salary of �37,350, Companies House contributes �10,820 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Please note that the minimum salary does not reflect the 2023/24 pay deal and we are therefore expecting this to increase in the near future.

We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we�re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.�

Head to� to find out more about the fantastic benefits package we have at Companies House.��

We celebrate diversity...�

As an equal opportunity employer, we celebrate diversity, being committed to ensuring we�re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.�

We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. We will be happy to discuss any person-centred adjustments, please contact us by emailing �

Where will you be working?�

You will be aligned to our Cardiff Office, where we are currently using a hybrid approach to the way we work. Our approach to hybrid working provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on business need, your role and your day-to-day work activities and will be discussed at offer stage.

We're�currently exploring options for new office space in the Cardiff and surrounding areas as we're due to be moving from our current building - join us on this journey where we can support you in your career and professional growth. Details are still being confirmed about our new building and we're keeping all our colleagues updated.�