134650 Administrator Ac - Kirkcaldy, United Kingdom - NHS Scotland

NHS Scotland

Verified Company

Kirkcaldy, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ICASS (Integrated Community Assessment & Support Service) which aim is to improve the quality of care and outcomes for older people in supporting them to remain independent within their own homes or communities.

It is intended that ICASS will provide a person centred and integrated focus on hospital at home, hospital admission / discharge, intermediate care and re-ablement and will provide seamless care for older people through closer alignment of service provision.

This post is part of the administration team, supporting clinical referrals to ICASS and is the first point of contact to this Fife-wide SPOA (Single Point of Access) and will be part of the team based at Whytemans Brae Hospital, Kirkcaldy.

This post will play a critical role in the overall system. A high degree of accuracy is required to deal with the complex referral process. There is also a requirement to support the Hospital at Home administration function within the team.

You should be educated to Higher, SVQ level 3 and / or have equivalent NHS experience.

A sound knowledge of Microsoft Office packages including Excel and a knowledge of databases is vital as you will be required to manage an electronic referral system and database.

Excellent telephone and communication skills will be essential as well as the ability to work flexibly including some public holidays on a rotational basis as the service expands.

A positive outlook in relation to high quality customer care and team working is also required.

Please note the salary for this post is pro rata to part time hours.

If you feel that you can play an active part in this evolving service, then we would like to hear from you.