Service Management Consultant - Bristol, United Kingdom - FryerMiles Recruitment

FryerMiles Recruitment
FryerMiles Recruitment
Verified Company
Bristol, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Service Management Consultant - Up to £42,000 Depending on Experience

Location:
Remote working and travel to client sites (Wilshire, Hampshire and Bristol)


Essential Requirements:
Must have an active SC/DV Clearance


Role:


Skills required:


  • Previous consultancy experience in a similar role
  • ITIL Foundation Level qualified
  • Experience working within an ITSM environment using the ITIL framework
  • Experience of involvement in Service Management governance
  • Experience of working in a Service Transition/Onboarding role
  • Experience of ITIL Continual Improvement
  • Experience of ITIL Process Improvement/Implementation
  • Personal flexibility and agility, with the ability to deal with complexity
  • Strong verbal and written communication capabilities
  • Strong and influential relationship management skills with Senior stakeholders, suppliers, colleagues, and users in pursuit of delivering high quality services whilst maintaining service targets
  • Ability to work under pressure and demonstrate resilience to ensure the correct solution is selected with full understanding of the costs, timescales, and risks
  • Ability to resolve issues quickly and efficiently.

Nice to have:


  • Defence or Public sector experience
  • High level of IT competence
  • Experience of working in Agile environment
  • Knowledge in ITIL Service Design
  • P3M or Project Controls Experience
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