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West Malling

    Helpdesk Coordinator - West Malling, Kent, United Kingdom - KHR - Recruitment Specialists

    KHR - Recruitment Specialists
    KHR - Recruitment Specialists West Malling, Kent, United Kingdom

    3 weeks ago

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    Description

    We are working with a leading Facilities Management and Maintenance business based in Wrotham.

    Due to ongoing success, they are currently seeking a fluent French & Dutch Helpdesk Coordinator to join their team on a full-time permanent basis to support their European business.

    The Helpdesk Coordinator will provide high-quality internal support and customer service, as well as carry out day-to-day administrative tasks to a high standard.

    Responsibilities will include:

    Deal with all service requests (via phone and email) for maintenance/fit out works and schedule these with European partners

    Be the first point of contact for client queries

    Manage work flow for contracts in France and the Netherlands on an in-house system

    Support the European team with any ad-hoc administration

    The ideal candidate will be able to demonstrate:

    ● Excellent administrative, organisational, and resource management skills

    ● Previous customer service/helpdesk experience in a maintenance/repairs environment

    ● Excellent written and oral communication skills with fluency in French and Dutch

    ● A good team player with a high level of interpersonal skills

    This is a fantastic opportunity to join an established business with a growing European presence that can offer ongoing career progression.

    Benefits include:

    25 days annual leave plus bank holidays, then an additional day at 3 years, another at 5 years, another at 10 years and 2 more at 15 years
    Pension employers contribution 3%, employees 5%
    Private Healthcare

    Hours for this role are Monday to Friday 8am-5pm.

    At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

    KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...

    Become part of our in-house talent pool and be in the first place our team of Consultants search.

    • Preferred time to be contacted:
      • Morning
      • Afternoon
      • Evening
    • Attach Your CV *

    Are you an Employer?

    KHR understand how important it is to find the right person, team fit, work ethic and skill set for your company.

    KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had...

    Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y...

    I highly recommend KHR. They are excellent at reading your skills and personality attributes and finding the perfect fit. They are thorough in communi...

    KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had...

    Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y...

    I highly recommend KHR. They are excellent at reading your skills and personality attributes and finding the perfect fit. They are thorough in communi...

    KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had...

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