Cystic Fibrosis Admin Assistant - Bath, United Kingdom - Royal United Hospitals Bath NHS Foundation Trust

    Default job background
    Permanent
    Description

    Job summary

    This is an exciting opportunity to work as part of the Paediatric Cystic Fibrosis (CF) multi-disciplinary team (MDT), under the supervision of the Cystic Fibrosis Clinical Nurse Specialist (CF CNS). You will carry out admin duties on a day to day basis and be patient facing, alongside other members of the MDT during CF clinic appointments. We would welcome candidates with admin or clinical backgrounds to apply for this exciting new role within the CF team.

    Main duties of the job

    Please see job description for details. Please contact Sally Basford (CF CNS) for more information about this exciting new role within the CF team and to arrange an informal visit.

    About us

    At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

    We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

    A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

    We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool

    We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

    Job description

    Job responsibilities

    Please find attached to the vacancy a detailed person specification and job description for further information about this role.

    Person Specification

    Qualifications & Training

    Essential

  • Excellent communication both written and verbal
  • Educated to GCSE, O' Level or CSE equivalent
  • Computer literate: able to operate Microsoft Word, Excel and other Office applications to maximise the efficiency of the service/ admin processes
  • Ability to proactively identify own training needs and identify training opportunities
  • Desirable

  • A levels/further education.
  • Typing qualification or experience
  • NVQ Level 3 Care Award or equivalent or completion of Care Certificate or HCA development programme
  • Willingness to undertake cystic fibrosis education and further training.
  • Knowledge & Experience

    Essential

  • Understands the need for strict confidentiality
  • Understands and committed to a caring approach to patients & relatives
  • Desirable

  • Experience of working with CYP and families
  • Experience of working in a customer/ patient focused environment
  • Experience of teaching new skills to patients or willingness to learn this skill
  • Specific Skills

    Essential

  • Able to type correspondence with medical terminology accurately and in a timely manner
  • Demonstrates awareness of importance of working as part of a team and ensuring a consistent team approach is maintained
  • Acts as an advocate for CYP at all time
  • Able to prioritise and organise own workload effectively
  • Desirable

  • Previous experience of online patient record system (Millennium) and ordering of equipment via Unit4
  • Values

    Essential

  • Values and respects others, treats everyone as an individual, is non-judgemental
  • Motivated to be genuinely kind and caring
  • Pro-active and takes responsibility
  • Takes pride in themselves, their appearance, their role and where they work
  • Willing to learn, open to change
  • Motivated to make a difference in whatever way they can
  • Requirements due to working environment

    Essential

  • Ability to travel across the geographical caseload area is essential
  • Set working days; Tuesday and one other day to be confirmed, likely to be Thursday