Business & Customer Relations Support Officer - Coleraine, Co. Londonderry, United Kingdom - Riada Resourcing

Description

Contact Mairead Douthart | |

Business & Customer Relations Support Officer - Armagh - Public Sector

If you come from a business support background and interested in a move to the Public Sector, apply today to find out more.

About the role:

• Business & Customer Relations Support Officer
• Armagh/ Banbridge/ Craigavon
• Starting at £17.59 per hour
• Monday - Friday (must be fully flexible for the odd evening or weekend)
• Full-time, temporary contract
• Company pension scheme
• Please note closing date for applications is Thursday 21st March, however you can register your interest for future public sector vacancies by applying today.

About the Role

• You will assist the Improvement Manager and Performance team in the effective delivery of services including: Customer Relations, Performance, Business Continuity and Risk Management, to further service improvement and performance.
  

Criteria:

• 3rd level qualification in a relevant discipline e.g. Business, Customer Relations, etc.
• Alternatively, if applicants do not meet the essential qualification outlined above please see experience below for guidance.

2 years' experience in a Customer Relations/ Business Support role to include all of the following:

• Customer Relations/Business Support
• Coordination of corporate complaints and customer feedback;
• Customer engagement, including consultations and surveys etc;
• Project management;
• Analysis of data, including range of methods for presentation and reporting;
• Software administration support and training;
• Collaborative working with a range of internal and external partners;
• Provision of training;
• Undertaking research.

Person Specification:

• Excellent verbal and written communication skills;
• Excellent interpersonal skills and ability to collaborate internally with colleagues and deal in a customer-focused way with the public;
• Effective presentation skills;
• Excellent administration and organisational skills with the ability to work in a very busy and demanding work environment
• Ability to use a range of IT software.
• Hold a full current driving licence (valid in the UK) and have access to a car

If you are interested in this position we encourage you to apply online, email or call Mairead on to find out about this and other suitable opportunities.

Riada Resourcing is an equal opportunities employer.