Rent Income Collection Team Principal - London, United Kingdom - tower Hamlets

tower Hamlets

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

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Rent Income Collection Team Principal:

The Role:

The Housing Options Service is looking to recruit a Rent Income Collection Team Principal who would be responsible for coordinating and supervising the Rent Income Collection Officer Team.

Requirements:

Having the right calibre of people with the right attitude is essential in providing households in temporary accommodation with the services they require.

Sound knowledge of the Housing Benefits system and good knowledge of wider welfare benefits available
Experience of income collection and arrears management
Experience of supervising staff undertaking housing management duties
Experience of working in a demanding environment with the general public
Experience working in a similar role would be an advantage
Enthusiasm and strong motivation with a 'cando' attitude
Ability to immediately deliver, working to tight timescales
Ability to present complex issues clearly and concisely, both orally and in writing, and to develop appropriate promotional material.
Advanced IT skills in relation to Word, PowerPoint, Excel, MS Project, Visio or other project tools.

Interviews will be held shortly after the closing date

Additional Details

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough.

We want people who aspire to our TOWER values:
Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.

We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

Files:
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