Wholesale Customer Service Executive - London, United Kingdom - CVUK
Description
Posted on February 15, 2023Job Sector:
Wholesale
Wholesale Customer Service Executive (Italian Speaking).**: Reference: KP CSE
- £28,000-£30,000
- + Bonus
London, England
Full Time
We are searching for an ambitious Wholesale Customer Service Executive to join a Luxury British Brand to deliver unparalleled customer service to their Italian and Southern EU sector.
- Customers: support a portfolio of customers for your specific geo-regions, maintain a close relationship with them as one of their key contacts. You will work closely with the Sales Manager/s assigned to your area to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow.
- Order Management: process customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer. Daily open order management is essential and would play the biggest part of your role, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining and creating export documentation and coordinating shipments for your clients to ensure a seamless order flow.
- Aftersales: responsible for the aftercare aspects of all your orders, handling quality claims, product questions, delivery queries, collections, credits and returns.
- Relationships: it is key to build close partnerships with our internal team such as Sales, Agents, Finance, Planning, Range, and Logistics to achieve maximum fulfilment for your orders.
More jobs from CVUK
-
Marketing Assistant
Dartford, United Kingdom - 5 days ago
-
Assistant Merchandiser
LONDON, United Kingdom - 4 days ago
-
Merchandising Admin Assistant
London, United Kingdom - 5 days ago
-
Senior Performance
London, United Kingdom - 1 week ago
-
Merchandising E-Commerce Expert
DARTFORD, United Kingdom - 5 days ago
-
Production Assistant
London, United Kingdom - 1 week ago