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- To ensure the successful delivery of the Swimming Lessons in line with company policy and Amateur Swimming Association's NPTS.
- To teach customers of a varying age and ability as per the Swim England NPTS and complete all necessary paperwork.
- To ensure teaching, customer care and health and safety standards are maintained in line with company policy.
- To maximise the retention of swim school participants through quality standards, motivation and customer care.
- To ensure strong communication links between yourself, the swim manager, reception and duty management.
- To deal with customer enquiries, feedback and concerns.
- Will be able to communicate well with both children and adults in a teaching setting.
- Will be able to gain acceptance and respect from colleagues and customers.
- Will be able to build strong relationships with customers, colleagues and teachers.
- Will be able to meet the demands of the role by having some flexibility in their working hours when required.