Customer Relationship Manager and Learning - London, United Kingdom - Chartered Institute for Securities & Investment

Chartered Institute for Securities & Investment

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Are you a confident presenter with strong interpersonal skills? Do you come from a teaching background or have experience in sales/account management in the education sector? This role may be the next step in the career that you are looking for.

We are looking for a Customer Relationship Manager and Learning Specialist to join our busy team based in London and remotely

Salary:
£32,000 to £35,000pa, depending on experience

18-month contract

Customer Relationship Manager and Learning Specialist Responsibilities:

Supporting the Educational Development team, maintaining relationships with existing establishments and developing new ones.
Academic mapping from professional qualifications (foundation level) to university syllabi.
Developing appropriate teaching materials to support education establishments.
Mentoring teachers, designing and delivering training to teachers at schools which offer CISI qualifications.
Working with stakeholders to ensure that communications on CISI's schools' qualifications are of the highest standards and carrying out reviews on current partners.
Building and maintaining strong and effective relationships with our schools and universities liaising with key customers to provide an effective channel of communications and update them on new developments, which will include delivering presentationsto graduate professionals, and graduates.
Developing a London education committee to engage clients in the education program.
Attending meetings, preparing papers, and acting as committee secretary, which may include minute taking, sending out newsletters, ensuring action points are dealt with, and liaising with the committee when required.
Supporting the events team who organize annual dinners and events, attending branch events as required.

Customer Relationship Manager and Learning Specialist Requirements:

2+ years' experience in the education sector (this could be in a teaching capacity or in a business development/account management role).

IT skills

Including intermediate Excel and PowerPoint.
Excellent organisational skills.
Strong interpersonal and confident presentation skills.
Further education: degree, or equivalent.

Customer Relationship Manager and Learning Specialist Benefits:

71⁄2% company pension contribution into a personal pension, in addition to your own contribution of 11⁄2% via salary exchange
A Wellness Allowance of up to £30 a month
26 days leave per annum (which includes three days at Christmas)
A travel allowance after passing probation which has a minimum value of £2,500 per annum
The option to split your working week between working from home and in the London office after passing probation

About us:

The Chartered Institute for Securities & Investment is the leading professional body for securities, investment, wealth and financial planning professionals.

Formed in 1992 by London Stock Exchange practitioners, we have a global community, which aims topromote high standards of competence and integrity to more than 40,000 members in 116 countries.

We are also the main examining body for the sector, offering our internationally recognised exams globally.

Its purpose is "_To champion lifelong learning and integrity, raising individual standards of knowledge, skills and behaviour globally to enhance public trust and confidence in financial services.

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