Clinical Systems Nurse - Liverpool, United Kingdom - Mersey Care NHS Foundation Trust

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    Permanent
    Description

    Job summary

    We have an opportunity for the right candidate to add to our clinical systems nurse team. This is an opportunity for a clinical CYP nurse with an interest in digital systems and care to support the Clinical Systems Nurse in improving access for CYP and Families to the service through the development of digital opportunities whilst supporting the Clinical Systems Lead in developing and improving the record keeping system within CYP to provide evidence of outcomes and quality improvement of care .

    Main duties of the job

    This post will support the clinical Systems Lead in the evaluation of how clinical systems are currently used by the workforce thus supporting the service line in becoming more effective in their use, reduce risk andimprove post holder will represent the service line on a number of internal and external clinical systems groups as necessary under the direction of Clinical Systems Lead. The post holder will be responsible for delivering clinical systems changes within the service line, with oversight from the Clinical Systems post holder will be responsible for supporting production of SOPs where they include reference to clinical systems and digital technology, working with our I-Mersey partners where necessary whilstensuring appropriate staff training is post holder should be an experienced clinical practitioner who can work effectively, independently and as part of a team. It is essential that the post holder possess excellent communication skills as they will be expected to participate in task and finish groups, working groups, alongside delivering findings and recommendations to the service line senior leadership team.

    About us

    Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

    We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

    At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

    Flexible working requests will be considered for all roles.

    Job description

    Job responsibilities

    The post holder will be supporting the ongoing management of existing systems and the implementation of new digital solutions across the children, young people & families service line under the direction of the Clinical Systems Lead. Provide support, information and training for the service line workforce on the use of EMIS web in order to resolve a range of user issues, whilst assisting clinicians with their understanding ofthe EMIS system. Supporting the testing and modifying systems to ensure that they operate reliably at all and support in the Development of training packages and carry out relevant systems/operational training. Support the development of relevant training materials, documents and SOPs to ensureconsistency and quality of content and delivery to meet the needs of the department.

    In collaboration with the Clinical Systems Lead, internal and external stakeholders and other staff, .monitor and review the clinical systems used within the service line, with the aim of ensuring that electronic patient records support excellence in the delivery of care, outcomes and the safety of the population we serve. To provide reports from systems when required for service line and work with Performance and Intelligence (P&I) departments to ensure that data schemes are understood to enable P&I teams to report as appropriate. To support the Training Needs Analysis for the department(s).. Carry out regular audits as directed, ensuring the systems are managed and working effectively and report findings back to the Clinical Systems Sharing information from I-Mersey on new technical functionality and configuration provided aspart of system upgrades, including communication with staff as directed by relevant and identified system providers. Participate in the delivery and implementation of new digital solutions as the needs of service linechanges and the capabilities of existing or other possible digital systems evolve. The post holder will be fully informed on the Trusts Digital Strategy and ensures that the children, young people & Families digital strategy is incorporated in any Trust improvement plans. This will be achievedthrough collaborative working with the Clinical Systems Lead for Children Young People & Families.Escalate incidents to IM to ensure third-party suppliers are appropriately informed; ensure al incidents are reported to their line manager and trust incident recording system

    Person Specification

    Qualifications

    Essential

  • Educated to degree level
  • Registered Nurse with experience of work in community nursing
  • Desirable

  • Specialist Community Public Health Practitioner
  • Knowledge/ Experience

    Essential

  • Extensive Knowledge of EMIS Web & EMIS Mobile IT systems
  • Experience working in 0-19 public health service
  • Proven experience of working in an environment with a range of IT infrastructures and Microsoft technologies.
  • Able to work effectively across the multidisciplinary team
  • Experience in implementing a change/project management
  • Experience in developing and implementing policies
  • Experience of assessing training needs and developing competency frameworks
  • Experience of developing and delivering in-depth training programmes to all levels of staff
  • Has experience in working within the implications of the Data Protection Act
  • Demonstrable experience in using MS Word, Excel, and Outlook
  • Demonstrable experience in using Clinical Information systems
  • Experience of delivering training programmes
  • Desirable

  • A good understanding of digital systems and advances to develop and manage electronic patient records
  • Experience of working in a performance managed environment
  • Experience of data analysis and data interpretation and being able to use systems to create ad-hoc reports
  • Experience of dealing with major customers and stakeholders
  • Experience of negotiating and influencing software suppliers and stakeholders
  • Skills

    Essential

  • Significant Planning and Organisation skills
  • Ability to demonstrate system capabilities and how this can be used to the stakeholders' benefit
  • Business confidentiality
  • Ability to work as a member of a team or autonomously, as required
  • An understanding of and ability to work with sensitive, complex, and confidential business data
  • Clear, approachable, and professional manner
  • Demonstrable record of success in communicating, negotiating, and managing relationships with relevant stakeholders and communication skills with ability to build sound relationships with key stakeholders
  • Able to contribute to the development of operational strategy and policies
  • An understanding of relevant regulatory issues and constraints
  • An understanding of operational management and service delivery
  • High level of Computer and keyboard skills
  • Ability to work across multiple sites
  • Excellent interpersonal skills with particular ability to liaise effectively with multidisciplinary team members
  • Ability to make decisions, organise and prioritise
  • Demonstrates understanding of team working
  • Proven ability to facilitate training and updating sessions
  • Knowledge of quality issues
  • Ability to demonstrate motivation
  • Excellent negotiating and influencing skills
  • Excellent leadership skills
  • Desirable

  • An understanding of commercial, financial, and legislative requirements
  • Values

    Essential

  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented