Head of Operational Training - Glasgow, United Kingdom - Barclays

Barclays
Barclays
Verified Company
Glasgow, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Head of Operational Training

Glasgow


As a Barclays Head of Operational Training, you will be responsible for the planning, preparation and delivery of all training delivered within Group Financial Crime Operations.

Leading with all internal and external inductions and the support in overseeing of associated accreditations and 'route to competency' journeys.

You will play a key role in supporting the operation with their short and long term training requirements, this will include creating new training where required and adapting current training.


Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us.

We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.


Working Flexibly

What will you be doing?:


  • Creating, planning and delivering of all training material to the operation
  • Maintaining the training academy Standard Operating Procedures (SOPs)
  • Hosting training forums within GFCO bringing in supporting functions such as operations, QA and QC
  • Creating and overseeing a fit for purpose training program
  • Developing our online 'Central Learning Portal' utilizing digital content to develop knowledge across all of GFCO
  • Proving and challenging the effectiveness of the training process, including mandatory policy training

What we're looking for:


  • Ability to organize themselves and their work and bring structure to unstructured situations
  • Broad experience of running a global function, preferably within a financial crime or highly regulated business environment
  • Proven experience of working at one with other colleagues to achieve and often beat their objectives and assist others in doing so
S

kills that will help you in the role:

  • Broad understanding of financial crime operations, in addition to evaluating effectiveness of training while utilizing metrics and business results to drive turnaround
  • Ability to cope and thrive in a high pressure and rapidly changing environment, and willing and able to "roll sleeves up" and deliver what is required to meet the team needs
  • Have solid stakeholder management experience and ability to communicate confidently both written and verbally across multiple stakeholder groups up to and including MD
  • Solid M365 skills to aid with the delivery of training metrics, evidencing and tracking of performance

Where will you be working?
Our new state-of-the-art Campus, right in the heart of Glasgow is a hub of creative collaboration. A place where everyone can bring their true selves to work and reach their full potential.

Home to 5,000 of our colleagues, our Tradeston campus will support the community in more ways than one - by creating thousands of new career opportunities and celebrating local artists.

A short walk from Central Station on the south of the Clyde, it will be a key location for the Barclays business that will deepen our ties with the city and its communities.

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