- Industry qualifications achieved to a minimum of Level 3 Vehicle Maintenance and Repair or mechanical engineering (all modules completed) – Heavy Vehicle Qualification
- Previous working experience as a HGV technician with a strong technical background, as well as a keen interest in van
- Some retail counter and phone experience advantageous
- You are computer literate and confident using technology
- Performing major and minor repairs to heavy goods vehicles, trailers and other vehicles
- Performing regular inspection and general preventive maintenance services such as tyre rotation and oil changes
- Maintaining inventory in the workshop and cleanliness from oil spills and dust
- Working with repair teams to help diagnose and plan repairs for the vehicles
- Maintaining records of vehicles that have been repaired or handled
- Providing repair services to clients on the road in case of emergencies
- Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management
- Providing in-house training to recruits and trainees
- We love to say "thank you" to our team members, and we promise to let you know when you have done a great job. We will make sure you feel rewarded and valued, every step of the way. We all value our customers and go the extra mile to set standards for them – every single time they visit. You are a natural helper and have exemplary manners, you enjoy saying a simple "thanks" to your colleagues.
- Our customers can depend on us to keep their vehicles on the road with exceptional service, and our team members can trust us to set standards for them through open and honest communication, training and support, and personal and professional development. You are dedicated to achieving high quality standards via being process driven and a critical thinker.
- We are considerate and kind to our team, the definition of being a true team-player. We promote the importance of equality and diversity, the wellbeing of our team members, and we are respectful in the way we speak and act towards others. You respect and adhere to safe working practices and have good interpersonal and organisational skills.
- Working for an official and .
- Working for a .
- Working with our award-winning team – we have been named 'Service Provider of the Year' at the and winners at the .
- Access to 100s of employee perks on .
- Auto-enrolment pension.
- A day off for your Birthday.
- Enhanced Maternity and Paternity pay policies.
- Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
- Mental Health First Aiders.
- Reward and recognition programmes, including our annual Rygor Group Awards
- Annual appraisals programme and progression opportunities.
- Manufacturer training and access to our in-house training hub.
- Long service recognition.
- Branded uniform
- Four times death in service benefit.
- Ongoing investment in company facilities and working environments.
- 20 days of annual leave per year plus Bank Holidays
- We shortlist CVs online, so make sure to include information about yourself that makes you stand out
- A short screening call with our hiring manager or a member of our people team
- Come to site and meet the team, have a tour, and let's have a chat so we can get to know each other better
- If your application is successful, we'll be excited to make you an offer
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HGV Technician - Southampton, United Kingdom - Rygor Group
Description
4 on, 4 off 0600 – 1800hrs
This role will be a great fit for you if:
Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are industry level qualified for the role (NVQ Level 3 HGV), we encourage you to apply, even if you don't feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us
Your Role
As a HGV Technician for Rygor, your role will be to keep our customers' vehicles on the road, via quality, safe and compliant maintenance.
We also put our technicians through the IRTEC Inspection Accreditation, part of the Institute of Road Transport Engineers. An IRTEC Accreditation certifies the skills and safety of technicians working in road transport, indicating an ability of the highest calibre.
Being part of Team Rygor is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from Mercedes-Benz training and online H&S e learnings.
Day to day, you will be:
Our Values & Behaviours
We're looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.
Rewarding
I am grateful. I am courageous. I am curious.
Reliable
I am honest. I am attentive. I am trustworthy.
Respectful
I am inclusive. I am resilient. I am kind.
Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are experienced for the role, we encourage you to apply, even if you don't feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us
Diversity, Equity, Inclusion and Belonging (DEIB)
At Rygor, we're committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are an award-winning community of professionals from all walks of life, and we believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.
Benefits for you
About Rygor
We are an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.
Our business has developed and gone from strength to strength in recent years. We have invested in extensive renovations of our sites across the country and continue to open new sites too; including a brand-new branch in Reading, which opened in January 2023 and a new Mercedes-Benz passenger car site opening in Heathrow in the Spring of 2024.
We have multiple industry and network awards under our belt and provide exceptional customer service. What's more, we are officially a Great Place to Work two years on the run, meaning we really do have a great company culture which embodies our values of Rewarding, Reliable and Respectful.
Hiring Process
Support – If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.
