HR Administrator - Birmingham, United Kingdom - Career Moves Group

Career Moves Group Birmingham, United Kingdom

1 month ago

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Description

HR Administrator Location: Birmingham Length: 2 Months Rate: £13 p/h PAYE or £17.27 p/h Umbrella Hours: 9am – 6pmThis client is one of the world's largest and most respected broadcasting organizations. One of the UK's flagship media organizations, this client operates numerous TV channels, radio stations and digital platforms, catering to diverse audiences both in the UK and around the globe.Job Purpose: Deliver administrative services and processing activity to the organizations workforce. This includes providing information, managing data and completing process delivery and administrative assistance to all employees, following clearly defined processes, in line with pre-defined Service Level Agreements (SLAs). Key Responsibilities: This is a business support role which is part of a team providing administrative services to the rest of the business. HR Administrators will be part of a shared service entity that will provide overall support to the organization workforce. There will be no line management or budget responsibility for this role.

To provide HR administrative service to employees, following clearly defined processes, in line with defined SLAs
Ability to use systems, entering data into relevant systems and ensuring data quality
To ensure that administrative processes are undertaken in line with policy e.g. right to work
To provide accurate and timely responses and communication with the organizations workforce, responding to queries and requests as appropriate
To accurately maintain data and personnel files, ensuring confidentiality
To provide answers with assurance based on data and understanding of policy and process
To open (physical) correspondence and scan/record relevant materials
To prepare and send (physical) correspondence required to complete processes in an accurate and timely fashion
To work in partnership with colleagues to deliver good service
To produce Management Information (MI) reports and data from relevant systems in order to answer queries

Knowledge / Skills / Experience: Essential

Basic computing and telephony skills
Excellent attention to detail and accuracy; ensures facts are correct, complete and consistent
Effective administrative skills
Uses standard procedures and common sense to solve problems
Understands how to handle, resolve and escalate enquiries; passes on information promptly
Understands how to work effectively in a team to deliver a good service

Desirable

Prior experience of working with People systems (such as SAP)
Prior experience of working in a shared service environment

Job Impact: Decision makingRole will provide administrative services to the business, following pre-defined processes and escalating issues through to line management.Role will engage with the organizations workforce and work with the rest of the business Service Centre.ScopeThere will be no line management or budget responsibility for this role.

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