Marketing Operations Manager - Shifnal, United Kingdom - Insynth Marketing Ltd

Description

We're looking for a driven, experienced and goal-orientated
Marketing Operations Manager to join our team in Shifnal, Shropshire

**Marketing Operations Manager
Shifnal, Shropshire TF11 8BB**-
Full Time, Permanent:

• 
  £45,000
• £48,000 per annum:
• 
  Hybrid Working (Post Onboarding)

Please Note:
Applicants must be authorised to work in the UK

Insynth is an agile and data-driven marketing consultancy & agency, powering the modernisation of sales and marketing in the construction sector.

Through partnerships with some of the biggest industry names and software platforms, Insynth transforms customer journeys into a 5* customer experiences.

A little bit about theMarketing Operations Managerposition

Reporting to the Founder & CEO, the Marketing Operations Manager is central to ensuring client projects and campaigns are delivered on-time, on budget and deliver the expected results.

The role is a technical and analytical position, rather than a creative one.


Here are the main areas of the role:

• Project Management_
• Translate campaign plans and project brief into clear actionable delivery plans.
• Distribute and clearly communicate project/campaign plans to the delivery teams
• Ensure key milestones are reached on time and on budget.
• Manage the budget for commercial operations.
• Account Management_
• Check campaign plans align with client expectations prekick off.
• Ensure regular and effective client communication on campaign progress.
• Manage scope creep and ensure any additional costs are approved prior to delivery.
• Feedback client insights to the wider team for action.
• Monitor customer satisfaction and service levels to ensure standards are being met.
• Flag client success or concerns to Leadership.
• Lead client onboarding to create an exceptional first impression.
• Process Optimisation_
• Develop and implement strategic plans to improve performance.
• Review and update existing processes.
• Design and create new operating processes.
• Ensure campaigns and projects follow standard processes and meet quality standards.
• Hold internal and external campaign and project reviews to identify improvement opportunities.
• Feedback campaign and project information to sales and marketing to guide pricing and strategy.
• Systems Management_
• Manage and develop marketing technology systems and integrations to deliver successful campaigns and projects.
• Optimise and audit existing systems to a create an endtoend solutions
• Support system adoption, data collection and use compliance to ensure the accuracy of key business metrics.
• Team Leadership_
• Determine staffing needs based on workload requirements and recruit, hire, onboard and train staff and external support accordingly.

Lead the ongoing management of employee welfare, development and motivation.

• Educate the marketing team on technology processes and best practices.
• Mentor individuals from your delivery teams.
• Produce weekly and monthly management reports and the occasional adhoc one too.

As part of the Leadership Team, you'll attend regular management meetings.


It's likely you have

• A BA/BSc (or higher) in Business Management, Business Administration or similar.
• Extensive (multiyear) experience in senior marketing roles, project management or account management.
• Knowledge of modern CRM solutions and project management platforms, including HubSpot, ClickUp, EverHour, Slack and others.
• Outstanding project management and organisation skills.
• Impressive communication skills.
• A resultsfocused mindset.
• Confidence with numbers, financial reports and analysing data.
• Proven track record of gaining and maintaining the trust of your clients, team, peers, partners and Leadership.
• Inquisitiveness and problem solver skills.
• A sense of perspective: You know what it's like to work in a scaling company and love the vibe (and sometimes chaos).

As part of the Insynth team you will benefit from:

• Pension
• Comprehensive Private Health Care Scheme
• Profit Share Bonus
• Referral Scheme Bonuses
• Employee Share Options
• Hybrid Working
• Generous Holidays (24 days + stats)
• 4week paid sabbatical after 5 years' service
• Free onsite parking
• Company events
• Clear career development programme
• World class training
• Team trips to international conferences
• Free Tea/Coffee/biscuits and sometimes cake

If you have the skills and experience required for this position, click "apply" today.


You must be authorised to work in the UK. No agencies please.
Other suitable skills and experience includes Marketing, Communications, Operations, Data Analyst, Business Management, Business Administration