Werkbegeleider logistiek - Chipping, Lancashire, United Kingdom - TLC Care

Description

TLC Care's values of Truth, Love and Compassion are embedded in everything we do for our residents.

Our people are our core asset and we work hard to engage with team members to maintain our homes as preferred places to live and work.

We look for team members who share our values and are passionate about their work and can deliver an excellent service experience.

The main purpose of the Customer Service Supervisor's role is to take a lead on role modelling an outstanding customer experience across all areas of the business.

You will deliver exceptional customer service to ensure your business unit if the care home of choice within your local area.

You will be proactively addressing customer feedback with efficient communication and complaint resolution. You will use complaints and feedback to ensure you are always working towards continuous improvement.

To be the first point of contact for all telephone calls and personal visitors to the care home, ensuring that all customers both internal and external are treated in a professional manner with respect and dignity.

You will also ensure that all our stakeholders are supported by providing advice of our products and services.

To assist with some of the Administration duties of the care home as directed by the Business Support Manager.

Competitive rate of pay
Discounts at approx. Discounted gym membership
Subsidised healthcare cash-plans
Auto enrolment pension scheme
Free meals
Excellent training & development opportunities within a growing organisation
Strong communication skills with excellent telephone manner, remaining courteous at all times.
Evidence of legal eligibility to work in the UK
#