Speciality Pa - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust
Description
Band 4Main area
- Family Health
Grade
- Band 4
Contract
- Permanent
Hours
- Part time 30 hours per week (30 hours per week)
Job ref
Site
- QMC Campus
Town
- Nottingham
Salary
- £23,949 - £26,282 pro rota
-
Salary period
- Yearly
Closing
- 22/01/2023 23:59Job overview
A vacancy has arisen for a Speciality PA to join the Family Health Paediatric admin team based at the Nottingham Queens Medical Centre Campus.
Working as part of a team the post-holder will provide a high quality administrative service to consultants and their teams.
You will be a conscientious and enthusiastic team player with excellent organisational and communication skills, and be well motivated and reliable.
You will be an enthusiastic and conscientious team player.You will be able to work under pressure, have excellent word-processing, written and verbal skills with excellent time-management and organisational skills.
Main duties of the jobIn addition to the summary you need to familiarize yourself with full Job Description and Person Specification documents attached.
You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure.
You will be able to work as part of a team to ensure the smooth running of a busy department.
Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines. The ability to manage your time, organise and prioritise your workload whilst remaining patient focused is essential.
The successful applicant will have obtained 5 GCSE passes which will include English Language and Maths at grade C or above, will have a word processing or typing qualification (or experience); NVQ level 3 in Administration or equivalent experience.
You will need to be able to demonstrate a clear understanding of confidentiality issues and to respond to queries within and outside of the organisation in a professional and empathetic manner using your own judgement and decision making skills.
You must be able to clearly and accurately convey information verbally gathered via the telephone and from both verbal and documented reports.
Working for our organisationThe Specialty PA is an integral part of the Family Health Paediatric team. We offer a wide range of care and pride ourselves on our efficient and quality service.
We have a management team that is supportive, innovative and proactive in ensuring we offer a high quality service. We are keen to encourage developments in line with Trust policy and working in new ways.
We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.
Detailed job description and main responsibilitiesKEY JOB RESPONSIBILITIES
To manage Advice & Guidance requests
Accurately transcribe clinical letters using Winscribe, producing high quality work within defined deadlines.
Use judgement and initiative to prioritise the importance/urgency of tasks within defined guidelines
Establish and maintain admin systems/ databases
Dealing with incoming mail, results/reports management
Attending/organising meetings, take minutes.
Ensure RTT patient data quality is accurate.
Key point of contact for consultant
Communication link to directorate management team, regarding consultant leave/service issues
Dealing with consultant queries/visitors, managing consultant diary.
Telephone calls inbound/outbound relating to patients specific care, in a confidential manner.
Liaise with Waiting List Co-ordinators to ensure patients are treated within breach dates
Person specification
Training and Qualifications
Essential criteria
- Minimum 3 GSCEs or equivalent to include English Language
- NVQ level 3 in administration or equivalent
- ECDL or equivalent
Essential criteria
- Complete letters,forms,reports using computerised technology
- Maintain confidentiality, sensitivity and empathy in communication
- Able to clearly and accurately convey information verbally and in written format
- Experience in managing a team
Essential criteria
- Demonstrates an ability to organise own work schedule
- Ability to prioritise workload
- Work within prescribed deadlines
Essential criteria
- Frequent use of VDU equipment
- Frequent sitting at keyboard
Essential criteria
- Able to use judgement to make decisions in order to solve problems/enquiries
- Works in line with organisational targets and objectives
Essential criteria
- Secretarial experienc
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