Apprentice Gp Recepionist/administration Assistant - Middlesbrough, United Kingdom - PMA LTD

PMA LTD
PMA LTD
Verified Company
Middlesbrough, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

What will the apprentice be doing?


The practice is offering a varied role to support the learning and development of its medical administrator which will include a cross section of the areas of administration at the practice.


  • Answer the general enquiries of patients and direct them to the appropriate clinician or service
  • Make appropriate appointments over the telephone or facetoface,
  • Take requests for repeat prescriptions
  • Open / stamp / distribute post received from external sources
  • Liaise with other health and social care services as necessary.
  • Distribution of internal / external post received
  • Contribute towards and running of immunisation clinics
  • Maintain adequate stock of healthrelated stationery.
  • Scanning / manual entry of all relevant correspondence onto patients' computer held records.
  • Entry onto computer of new patient medical records received into Ironopolis.
  • Removal and return of medical records of patients leaving Ironopolis
  • Batching and recording of FP10s.
  • Processing repeat prescriptions (as surgery protocol) and forwarding to doctors for signatures.
  • Informing Patients of any repeat tests or necessary appointments as requested by the doctors.
  • Responsibility for filing and extracting records, hospital letters and laboratory results to patient's computer records / medical records as necessary.
  • Processing new patient registration data onto computer and updating attached staff of their registration.
  • Enter outofhours information onto patient computer held records and update relevant staff as required.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full on the job training
  • Online mandatory and statutory training
The successful apprentice will be enrolled on the Business Admin apprenticeship level 3 with PMA Ltd.


Working week
Monday to Friday, 37.5 hours per week between business hours of 8am-6.30pm.


Expected duration
24 Months


Possible start date
04 Sep 2023


Date posted
31/07/2023


Apprenticeship level
Advanced
Level 3 (A level)


Reference number

VAC

Positions
1 position available


What training will the apprentice take and what qualification will the apprentice get at the end?
The successful apprentice will be enrolled on the Business Admin apprenticeship level 3 with PMA Ltd.


What is the expected career progression after this apprenticeship?


After gaining the experience and completing a level 3 in business administration, you will be able to work within the GP primary care sector or in a similar setting.


Requirements and prospects

Desired skills and personal qualities

  • IT skills
  • Organisation skills
  • Customer care skills
  • Time Management

Qualifications

  • GCSE or equivalent English (Grade Grade 4/C) desirable
  • GCSE or equivalent Maths (Grade Grade 4/C) desirable

Desired skills and personal qualities

  • IT skills
  • Organisation skills
  • Customer care skills
  • Time Management

About the employer


The Endeavour Practice has over 9000 registered patients and is located on top of the Cleveland Centre, the main shopping centre.

It is run by the Ironopolis Medical Group which also runs Martonside Medical Centre opposite James Cook Hospital.


Apprenticeship standard
Business administrator
Level 3 (A level)


Job Type:
Apprenticeship


Salary:
£16,575.00 per year


Schedule:

  • Monday to Friday

Application question(s):

  • Please could you confirm you are aware this is an apprenticeship role

Work Location:
In person


Reference ID:

VAC

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