Medical Secretary - London, United Kingdom - St George's Healthcare NHS Foundation Trust

    Default job background
    Permanent
    Description

    Job summary

    The Acute Medicine team are looking for a Medical Secretary / Rota support officer to support the clinical team by managing the medical rota's from an administrative perspective to provide effective and efficient levels of clinical cover for the department. The post holder will support in producing and co-ordinating medical staffing rota's, co-ordinate annual leave and study leave for all junior doctors. They will act as first point of contact for issues relating to junior doctors, locum cover as required. They will also provide efficient and high quality secretarial support to the consultant body and other clinicians.

    This is an exciting time to join the nationally renowned St Georges University Hospitals NHS Foundation Trust. You will need to be able to work well under pressure and cope with conflicting demands. You will possess excellent organisational, communication and IT skills.

    A good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint is essential. Good accurate typing and a proven track record of secretarial experience will be necessary.

    The job is varied and will include liaising with patients, doctors & members of the management team, booking appointments, translation of dictation and minute taking etc.

    Main duties of the job

    The post-holder must be able to demonstrate the ability to communicate well with all levels of staff and as well as patients and their carers. You will be a part of the administrative team within the department, as such; the post holder will be expected to work as part of this team, and to provide cover for other members of the team when necessary.

    We are looking for a true team player with the necessary skills to provide a high standard of secretarial and rota support to this busy, high profile department. If you enjoy working as part of a team and have a flexible approach and professional attitude we would like to hear from you.

    Please note that this vacancy will close once a certain number of applications are received.

    About us

    With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in George's University Hospitals NHS Foundation Trust serves a population of million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around million trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.

    Job description

    Job responsibilities

    *****Please see the attached supporting document which contains more information about the role*****

    Person Specification

    Experience

    Essential

  • Secretarial Administration experience
  • Experience of working in a hospital setting
  • Experience in establishing and maintaining robust office systems
  • Desirable

  • Experience of working in a multi-cultural environment
  • Qualifications

    Essential

  • GCSEs (including Maths, English and IT) or equivalent experience.
  • RSA 3 or equivalent experience
  • Desirable

  • AMSPAR or other medical terminology understanding
  • Customer Care Course (or equivalent experience)
  • Experience of Rota Management
  • Knowledge

    Essential

  • Competent in Administrative/Clerical procedures
  • Knowledge of maintaining electronic patient records
  • Desirable

  • Knowledge of medical terminology
  • Good working knowledge of setting up meetings and minute taking
  • Understanding of how to implement working rotas
  • Skills

    Essential

  • Ability to work unsupervised
  • Attention to detail, must be able to concentrate in situations where frequent interruptions are likely
  • Excellent organisational skills
  • Ability to work in a constantly changing environment where there are frequent interruptions
  • Desirable

  • Ability to use Excel, Powerpoint and Access
  • Ability to use the Patient Administration System
  • Understanding of Junior Doctors grades and training Needs