Senior Administrator - Worthing, United Kingdom - Equiniti

Equiniti
Equiniti
Verified Company
Worthing, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Management Level

H

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.


EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success.

We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

There has never been a better time to join EQ.


Role summary:


Your tasks will include working with the team to get all activities, relating to the sales & purchases of the Postal Share dealing Trades, completed within defined timelines and in line with the Regulatory Requirements set by the FCA (Financial Conduct Authority).

Full training is provided upon starting the role.

Core Duties/Responsibilities

  • Customer satisfaction
  • Meeting targets for accuracy, quality and volume and agreed service levels
  • Contribution to team service levels
  • Willingness to contribute to wider department objectives
Core Competencies


Providing Excellent Customer Service:

  • Delivers courteous and prompt service
  • Presents a good image of the company to customers

Delivering Business Results:

  • Applies skill, effort and judgement to get the job done
  • Ensures own role and objectives are clear
  • Identifies opportunities to develop business and meet customer needs
  • Working with others / team player
Skills & Knowledge and Qualification

  • Ability to learn new tasks with mínimal supervision
  • Ability to identify system/process improvements
  • Good communication skills (both written and oral)
  • Procedural/Product/Specialist Knowledge
Note

Please note that this is by no means an exhaustive list and other things may be asked of you commensurate to the level of the role

What We Offer

Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%


All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.

Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.

Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.


Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.

Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.

Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
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