Airside (Ramp Services) Agent-uk - Belfast, United Kingdom - Swissport International AG

Tom O´Connor

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Tom O´Connor

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Overview:

Ready for take off? Join Swissport for an exciting career in aviation.


Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment.

If you enjoy working with people in a dynamic environment, join us As a Swissport Ramp Agent, you will play a vital role in our airport operation.

The airport is a fast-paced and safety focussed team environment.


Responsibilities:

We are currently seeking enthusiastic and dedicated individuals to join our team as Ramp Agents at Belfast International Airport.

As a Ramp Agent, you will play a crucial role in ensuring the safe and efficient handling of aircraft, passengers, and cargo.

Starting pay for this role is £12.48 per hour for the first six months.

During which time Swissport will work to develop your new skills and experiences required for the role, once attained and on completion of probation, you will receive a further 1.5% increase.


Key Responsibilities:


  • Safely and efficiently load and unload baggage, cargo, and mail from aircraft.
  • Marshal aircraft to and from gates, ensuring safe and precise positioning.
  • Operate ground service equipment, such as tugs, belt loaders, and baggage carts, in a safe and responsible manner.
  • Perform aircraft servicing tasks, including cabin cleaning, lavatory servicing, and water replenishment.
  • Adhere to all safety and security procedures, including aircraft marshalling signals and hazardous material handling guidelines.
  • Provide exceptional customer service to passengers and airline partners.

Qualifications:

Previous experience in a similar role is preferred but not required.

Ability to work in a fast-paced and physically demanding environment.

Excellent communication and teamwork skills.

Flexibility to work a variety of shifts, including weekends, evenings, and holidays.

Must possess a valid driver's license and be able to pass a background check.


Benefits:


  • Competitive hourly wage with opportunities for overtime.
  • Comprehensive training and development programs.
  • Employee discounts on travel and retail products.
  • Retirement savings plan with employer contributions.
  • Career advancement opportunities within the aviation industry.
Swissport GB is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals of all backgrounds to apply.


Qualifications:

GDPR
Swissport has strict obligations under the General Data Protection Regulation 2016/679 ("the GDPR"). Compliance is therefore a responsibility embedded in all roles.

Specifically, however, you are required to actively support and assist the business with compliance, both in your daily duties and in respect of ad hoc projects and activities.

You are expected to demonstrate good practice to direct reports, and actively promote a culture of compliance.


Equality, Diversity & Inclusion


Swissport and its employees have a strict duty under the Equality Act 2010, not to be discriminatory in their treatment of colleagues and customers, on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Compliance with equality and diversity principles is therefore a responsibility embedded in all roles.


Specifically, you are required to:
- comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments);
- respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics;
- report and act upon all instances of discrimination, harassment, and bullying;
- proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination;
- proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity;
- ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work;
- evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity

The list is not exhaustive and may vary depending on location and local customer requirements.

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