1st /2nd Line Support - London, United Kingdom - Just IT

Just IT

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

1st / 2nd line IT Support
- ____________________

Location:
Bank

Salary:
£34,000 - £40,000

- ____________________
Are you a 1st Line Support Engineer looking for the natural step up in you career?
About the company

One of the world's largest financial groups is looking for an experienced 1st line support engineer who is ready to take the next step in their career to join their ever growing team.

They are looking for someone who is confident, proactive and is able to takeinitiative.

Responsibilities:

Maintain the log and update service tickets with detailed information.
Report to line manager / supervisor with incident progress.
To arrange for external technical support where problems cannot be resolved in house.
Active Directory administration as well as Audio and IT system testing.
Provide occasional onsite troubleshooting or installation of IT systems and services.
Assist with inhouse product and system builds.

Essential Skills and personal qualities

23 years IT Support/1st Line experience
Active Directory and NTFS security
Experience with Windows 10, Active Directory, SCCM build automation and with Apple mobile phone configuration
Troubleshooting and administration skills for laptops (HP), desktops, iOS phones, printers, Microsoft Windows (Windows 10), and Microsoft Office (Outlook, Word and Excel)
Strong personal timemanagement with good prioritisation skills